Question about HP DeskJet 9800 InkJet Printer

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Printer does not see the cartridge

HP Deskjet 9800 Printer does not recognizes the cartridge and red light blinks even when the HP 97 (right cartridge) is installed. I have cleaned the contact area with Swab/alcohol but still it does not recognize the cartridge.

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  • rumiosato Jul 21, 2009

    I tried that more than 10 times but still does not recognize the cartridge

  • Anonymous Mar 13, 2014

    cartridge HP 364 is not recognized by printer

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  • Master
  • 226 Answers

Mine did that a year ago try to reseat the cartridge take it completely out and place it back in

Posted on Jul 21, 2009

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Posted on Jan 02, 2017

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SOURCE: HP Deskjet 9800 Printer does

Take out the cartridge and examine the wire ribbon in the cartridge assembly. Many HP DeskJet 9800 users reported the ribbons getting damaged/punctured while installing or removing ink cartridges.
If that's the case your solution is to order part #C8165-67061 (google it) and install the entire assembly yourself. Be prepared that these items are delicate and some common sense is required.
You can also take the printer in for service to your local "big-box-electronic" store. This might not be cost effective so make sure you do your homework.

Posted on Jul 28, 2009

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1 Answer

I am replacing the #97 color ink cartridge and my printer left ink icon blinks and doesn't appear to recognize the new cartridge


Is the cartridge "new" or "refilled" ?

Remove the ink-cartridge.
Turn the printer off.
Disconnect the AC power cord.
Reconnect the AC power cord.
Turn the printer on.
Re-insert the ink-cartridge, and be sure that it is "seated" fully and correctly.

Dec 15, 2010 | HP Deskjet 6940 InkJet Printer

1 Answer

No computer of mine recognizes this printer and the left drip light keeps blinking even though i have repalced it


If by referring to the left drip light you mean the bottom left light; this is the indicator light for the color ink cartridge:
Left print cartridge light blinks, Power light on. Tri-color print cartridge is damaged or missing.
? Reinstall the print cartridge. If the error persists, replace the print cartridge.

? You can still print with one cartridge


it is possible that once the computer and printer are communicating that the error messages could also be resolved by running the printer diagnostic program.


If your computers do not recognize the printer, uninstall the driver, if you had installed a specific driver, and then go to the site below to download a driver for your operating system and specific printer:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=439154&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=439153 After installing the operating system specific driver the computer should recognize the printer. Trust this is helpful. :)

Dec 08, 2010 | HP DeskJet 9800 InkJet Printer

1 Answer

The two red lights on the left hand side of the printer are blinking? What does that mean?


If you mean the ink cartridge lights, when they are blinking and the power light is on, it indicates both cartridges are damaged, missing or improperly installed. Take the cartridges out and reinstall them. Replace them if the problem persists. A full list of the codes is in the manual:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00458223/c00458223.pdf

I hope this helps.

Cindy Wells

Feb 18, 2010 | HP DeskJet 9800 InkJet Printer

1 Answer

One of the two red lights below the X button is flashing. cant print. I need help


Some of ink cartridges is failed.If flashing left light replace color cartridge.If flashing right replace the black cartridge.

Nov 10, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

My hp 9800 printer isn't recognizing the 99 ink cartridge thus will not print


Are you using a factory new ink cartridge?
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
Don

Oct 27, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

HP Deskjet 9800 Printer does not recognizes the cartridge and red light blinks even when the HP 97 (right cartridge) is installed. I have cleaned the contact area with Swab/alcohol but still it does not...


Take out the cartridge and examine the wire ribbon in the cartridge assembly. Many HP DeskJet 9800 users reported the ribbons getting damaged/punctured while installing or removing ink cartridges.
If that's the case your solution is to order part #C8165-67061 (google it) and install the entire assembly yourself. Be prepared that these items are delicate and some common sense is required.
You can also take the printer in for service to your local "big-box-electronic" store. This might not be cost effective so make sure you do your homework.

Jul 21, 2009 | HP DeskJet 9800 InkJet Printer

1 Answer

HP 9800 deskjet will not print


Normal 0 Could have a corrupt driver.
Disconnect the printer or at least be sure it is turned off. I'd do both and when the CD software program asks you to connect the printer to the USB port, do so and it should again work properly.
Hope this helps. Bud

Dec 30, 2008 | HP DeskJet 9800 InkJet Printer

2 Answers

HP 932 RED LIGHT STAYS ON


The light you describe is the ink light.
When that light is blinking, try this.

Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge.
Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).

IF you have just replaced your black cartridge, you might need to replace your color cartridge too.
This printer will not work without both ink cartridges installed and full.
You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.

Hope this helps!




Aug 27, 2008 | HP DeskJet 932c InkJet Printer

1 Answer

Hp deskjet 9800


i had the same problem -- this is what finally worked for me. turn the printer off, wait several seconds, then turn it back on. when i first turn it on, the ink lights and the resume lights blink a few times. as soon as that stops, before the ink cradle or any other parts move, lift the lid. the black piece in front of the ink cartridges will drop down so that the cartridges can be changed.

Apr 01, 2008 | HP DeskJet 9800 InkJet Printer

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