Question about Polaris 380 In Ground Pool Cleaner

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Polaris 380 Just bought a house with an inground pool with a Polaris 380 cleaner. It was working when we moved in but now it doesnt move. The water is going in and coming out but it will not move. I checked the wheels, 1 turns freely, the other 2 turn with some tension in them. The pervious owners did not leave any book about this cleaner or anyother info on the pool. I live in San Antonio, tx and the pool is on filtered water. I think. Thanks in advance.

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Polaris has belts in side it if your handy you can replace them your self if not any pool place can do it but it is a belt i have a 380

Posted on Jul 26, 2009

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Posted on Jan 02, 2017

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1 Answer

Polaris 380 sweep hose isn't moving -- i have checked the sweep hose adjustment screw and it does't make a difference. the polaris unit is moving and vacuuming and there is water going through the sweep...


There are a few things to check with these pool cleaners. Make sure the opening at the end of the sweep hose is not blocked by the sweep hose scrubber. If you have any sweep hose weights, you might need to remove or adjust them.

Jan 10, 2011 | Polaris 380 In Ground Pool Cleaner

1 Answer

The wheels are not moving when hooked up, When i move one manually they all move. i made sure the pool filter basket is clean and the water pressure going into polaris seems like it is strong.


Also check the skimmer basket and pump. Make sure they are functioning properly. Check all hoses, connections, and swivels for leaks that could be causing a lack of water pressure in these pool cleaners. Make sure that your wheel RPM is between 28 and 32. Increase the pressure to create more RPM.

Aug 29, 2010 | Polaris 380 In Ground Pool Cleaner

2 Answers

My Polaris 380 just stop moving the pump was run and had good pressure turn one wheel they all turn freely also tail dose not move


Check several things if these pool cleaners stop moving. Check the filter screen in the in-line filter and clean, if necessary. Clean the skimmer basket, pump basket, and pool filter. Check all of the hoses,
connections, and swivels for leaks that could cause loss of water pressure. Make sure that your wheel RPM is between 28 and 32. Adjust your thrust if necessary to get RPM to that level.

Aug 03, 2010 | Polaris 380 In Ground Pool Cleaner

1 Answer

My Polaris 380's wheels have stopped moving or move at a very,very slow rate. The pulleys are fine, the inline screen is clean, the booster pump is fine.


remove the backup valve temporarily and note action. If improved - replace valve. Also check head float for water. There should be none present.

Aug 08, 2009 | Zodiac POLARIS 380 HEAD/HOSE INGROUND POOL...

2 Answers

Zodiac pool cleaning head not working


Hi
Most people refer to the "In Pool Unit" as the Head...

To the OP, what do you mean not working?

That is so ambiguous of a question.
  • What is doing, what is not doing?
  • Is your 380 booster pump working/pumping water?
  • Are your hoses tangling?
  • Is main circulation pump on?
    • It needs to be, for your 380 sweep to work
If it is sluggish to barely moving, then do the easy thing - if you haven't as of yet, clean either the inline filter screen just off the wall fitting, or the finger screen filter in the wall adaptor fitting. A 1/4 turn will take it off the wall from the fitting, then the screen will be accessible.
If that is clogged, then your 380 will not work.

See Pics



Good Luck

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Aug 03, 2009 | Zodiac POLARIS 380 HEAD/HOSE INGROUND POOL...

1 Answer

I installed a booster pump. Attached a one ince


1. debris in the water management system (hoses inside the cleaner)
2. black gears in cleaner need replacing (360/380)
3. belt kit (polaris 360/380) or drive shaft need replacing (180/280)
4. teeth on inside of wheels are worn out (polaris 180/280 only)

Jul 16, 2009 | Polaris 380 In Ground Pool Cleaner

2 Answers

Do other brand name pumps work with a polaris 380 or do i need to use the polaris pump?


The Hayward booster pump would work but being in the same price range the Polaris is engineered for its cleaner

Jun 30, 2009 | Zodiac POLARIS 380 HEAD/HOSE INGROUND POOL...

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