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My kobo glo has a loose charge port. I have to squeeze the font and back together and hold the cord at a funny angle to get it to charge. Is there a way to fix this issue? Thanks

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  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: I need the telephone number to make a repair request and send back sero 7 tablet sent to me thru miguelThe charging port does not hold a charging usb cord correctly.

You need to lookup the manufacture info. Fixya is for advice only.

Posted on Sep 29, 2014

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silawrence
  • 906 Answers

SOURCE: my daughters tabeo charging port is loose and wont charge how do i fix it?

I would take it to a tech. before it gets more damage

Posted on Dec 18, 2014

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My Kobo Aura is not recharging. The charging unit seems "dead". Can the charger be replaced?


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Sep 24, 2017 | Tablets & eReaders

1 Answer

The light doesn't work and I read nightly. Can it be fixed?


Try a factory reset: To factory reset the glo: hold the power button ON for 15-20 seconds to make sure it is off. Press and HOLD the light button while turning on the Glo. That should put you into a factory reset if that will solve the problem (no guarantees but it has worked for others in the past).

Mar 31, 2015 | KOBO, INC Kobo Glo

1 Answer

My kobo is frozen on starting sync won't turn on or off


Note: If your Kobo device has been physically damaged, it is no longer covered by Kobo's limited warranty. On a Kobo eReader, a physically damaged screen will look like it's been shattered, or you may see vertical or horizontal lines on the screen with a frozen image. If you haven't dropped or damaged your Kobo eReader, but are experiencing issues, try the steps below in the order suggested.
  • Turn your eReader off and then on again.
  • If your screen is frozen, slide the power button to the right and hold it for 10 seconds. Your eReader should turn off.
  • Turn your eReader off and charge it for at least four hours. Note: Your computer should be turned on while you are charging your Kobo eReader.
  • If your eReader isn't charging, try using a different Micro USB cable or a different USB port on your computer. Note: If your eReader's battery is completely drained it can take up to 15 minutes before it reacts to being plugged into power.
  • If you're having trouble while reading a book on your Kobo Aura H2O, Kobo Aura, Kobo Aura HD, Kobo Glo, or Kobo Mini: tap the centre of the screen to bring up the Reading Menu, tap the > Home icon to return to your Home screen, then open your book again.
  • If you're having trouble while reading a book on your Kobo Touch: press the Home button and open your book again.
  • Try a basic reset.
  • If you're still having issues, consider a factory reset.
  • If you're unable to reset your device, please contact Kobo Customer Care

Mar 14, 2015 | Kobo 6" eReader Touch Edition

1 Answer

Kobo won't turn on, screen blank


This can happen if the battery is very, very flat. Try charging it overnight.
If charging it doesn't help, try using a paper clip in the reset hole to force a factory reset (you may lose any user-installed books).

Mar 01, 2015 | Kobo Glo E-Reader

1 Answer

My Kobo glo, after charging it, went to very small print, and the words don't fit on the page. How can I reset it?


On my kobo, I have to touch the middle of the screen to get the toolbar to pop up at the bott of the screen. You should the find the usual icon.

Oct 22, 2014 | KOBO, INC Kobo Glo

1 Answer

Problem with internet connection says when I connect my KOBO to computer and cannot sync any books. Kobo charged and can't access KOBO on computer


It could be several things. But you may need to delete Kobo and reload the app. I have had to do this on some of my programs. Your books are on the net, so they won't be lost.

Aug 02, 2014 | KOBO, INC Kobo Glo

2 Answers

How do i repair the charging port on my kobo arc the cord will not fit?


That's a tough job unless you can send it back.

You can charge it with a USB cable and aPC, however it is slower but it might work.

Try that first.

May 17, 2014 | Kobo Arc

1 Answer

Kobo Glo ereader


try to reset it..... how to reset device would be written in you users manual

Jan 14, 2014 | KOBO, INC Kobo Glo

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