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Paper will not feed, tried cleaning rollers, changing paper type in properties, resetting by unplugging & waiting 30 secs. nothing worked. paper still wont feed & i get an error message ''out of paper''

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  • golddustwoma Jul 21, 2009

    no, whats the best way to properly re-install the driver?

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  • 226 Answers

Did you try reinstalling the drivers for the printer?

Posted on Jul 21, 2009

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1 Answer

I can not log in my router home page


1. Connect only a comptuer to the router using a ethernet cable to any one of the gray port on the router.

2. In the computer connected to the router, Click on start - > Run / Start scarch -> [type] CMD & hit enter.

3. In the black screen [Command prompt] type Start http://192.168.2.1 & press enter.

4. If still does not work.

5. In the black screen [Command prompt] type ipconfig & check what it the IP address under ethernet adapter local area connection,

6. It should be 192.18.2.x where x is a value from 2 to 254 & the default gateway should be 192.168.2.1.

7. If you get 169.254.xx.xx or any other numbers then try unpluggin the power from the router & pluggin the power back in after 30 sec.

8. Still the same numbers try pushing on the reset button at the rear of the router using a paper clip or pin for 10sec & release it after 10 sec once again unplug the power from the router wait 30 sec & plug back after 30 sec.

9. Again try step 3.

Thanks

Dec 27, 2010 | Computers & Internet

Tip

PRINTER IS OUT OF PAPER


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Cause
Any of the following issues can cause this issue:

  • The paper trays are empty or overloaded.
  • The paper is fold over.
  • The shiny side of the paper is not loaded in the tray face down. Photo paper; load the rough side of the paper facing up.
  • The paper is too smooth for the product.
  • The paper might not be occupied with the feed rollers.
  • The paper width guide is pressed against the paper stack too firmly.
  • The paper tray is not entirely inserted into the printer.
  • The paper setting in the print driver does not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are dirty.


Check the media and print settings

a) While the printer is on, remove the power cord from the back of the printer, wait 30 seconds, and then plug the power cord into the back of the printer.

b) If the printer is not already on, turn it on by pushing the power button. Swap any paper that is ripped, dusty, wrinkled, or bent. If the paper is coiled flatten the paper by gently bending it in the opposite direction of the curl or swap the paper.

c) Verify that all the paper is the same size and type.

d) Tap the stack of paper on a flat surface to align the edges

e) Verify that the stack of paper to be loaded in the unit contains between 10 and 25 sheets of paper.

f) Insert the stack of paper into the printer and then gently push the paper guides snugly against the paper.

g) Change the paper settings in the print driver. The paper settings in the print driver must match the paper settings for at least one of the installed paper in the trays.

  • Open a document by an application in which it was created.
  • Press File
  • Press Print
  • Press properties. The Printer Properties dialog box will come up.
  • Press the Paper Quality tab.
  • In the drop-down menu, select the size of the paper loaded in the paper tray.
  • In the Type drop-down menu; select the type of paper loaded in the paper tray. Press ok.
  • On the Print dialog box, press ok to print the document.
  • Try print again.






If the issue is not solved, try next steps

  • Switch off the product and unplug the power cable.
  • Open the access door to access to the rollers.
  • Clean the rubber rollers with a fur-free cloth lightly moistened with water.
  • Make sure that any papers that rest on the input tray, which are located at the back of the roller are cleaned. Mop with clean cotton moisten with water, might be required to reach these rollers.
  • Close the access door and plug in the power cable.
  • Try print once again.


on Sep 19, 2010 | Office Equipment & Supplies

1 Answer

I've had this printer for a few years and it'd give me problems when I want to print from the photo tray 75% of the time. Very frustrating. I don't have money to put into a new printer either.


Issue The Out of Paper message appears on the computer and the product stops picking up or feeding paper. Solution Step one: Reset the product
  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent. NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper. NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again. If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.
NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened. Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water. NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product. Cause Any of the following issues can cause the error message to appear:
  • The paper trays are empty or overloaded.
  • The paper is curled.
  • The print side, or shiny side, of the paper is not loaded in the input tray face down.
  • The paper might not be engaged with the feed rollers.
  • The paper-width guide is pressed against the paper stack too tightly.
  • The paper tray is not completely inserted into the product.
  • The paper settings in the print driver do not match the paper loaded in the paper tray.
  • The rubber paper-feed rollers are coated with dust.

Dec 11, 2010 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Paper No Longer Feeds


try to push the paper in as you print. this is just a work around. you can check the rubber on the paper feed tray or the whole thing might need replacement

Mar 14, 2010 | HP Photosmart C6280 Printer

1 Answer

When I try to copy or print I get a "Out of paper"--"Load paper in main tray"-- The main tray is always loaded with at least 24 sheets of 8.5 x 11 sheets of printer paper. What can I do? Thank you


Hi,
Kindly reset the product.
Turn the printer OFF remove the power cord.
Wait 30 sec and plug the cord
Turn the printer ON
Remove all the papers before doing the above changes
See to it that you feed upto 10 or 25 sheets and not more.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next section.


Jan 30, 2010 | HP Photosmart 3310 Printer

1 Answer

HP printer will not feed paper.


Solution Step one: Reset the product
  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.
Step two: Check the condition of the paper and reload it
  1. Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
    NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
  2. Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.
    NOTE: Do not load too much paper in the product.
  5. Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
  6. Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again. If the issue persists, continue with the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.

NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened. Step four: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step five: Service the product call in to hp at 1800-474-6836 and ask for an upgrade on which you shall get atleast a minimum of a 50% discount on the printer cost.

Jun 25, 2009 | HP DeskJet 1220c InkJet Printer

2 Answers

Hp c7280 says out of paper but isn't


Step one: Reset the product

Without turning the product off, remove the power cord from the back of the product.
Wait 30 seconds and then plug the power cord into the back of the product.
If the product is not already on, use the On button to turn it on.

Step two: Check the condition of the paper and reload it

Replace any paper that is ripped, dusty, curled, wrinkled, or bent.

NOTE: Use only plain, white, unused paper in the product until the issue is resolved.

Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.

Tap the stack of paper on a flat surface to align the edges.

Make sure that the stack of paper to be loaded in the product contains no fewer than 10 and no more than 25 sheets of paper.

NOTE: Do not load too much paper in the product.

Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.

Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.

Step three: Adjust the paper settings in the print driver

The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.

Open a document in the program being used to print.

Click File , click Print , and then click Properties . The product Properties dialog box appears.

Click the Paper/Quality tab.
Choose the appropriate paper size from the Size is drop-down menu.
Choose the appropriate paper type from the Type is drop-down menu.
Click OK and then click OK again to print the document..
If the issue is not resolved, continue with the next step.

NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.

Step four: Clean the rollers

Turn off the product and unplug the power cord.
Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.

NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.

Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
Close the access door and plug in the power cord.

Try printing again. If the issue is not resolved, continue to the next step.

Step five: Service the product

If you have completed all the steps listed above and are still experiencing a problem, service the product.

Cause

Any of the following issues can cause the error message to appear:
The paper trays are empty or overloaded.
The paper is curled.
The print side, or shiny side, of the paper is not loaded in the input tray face down.
The paper might not be engaged with the feed rollers.
The paper-width guide is pressed against the paper stack too tightly.
The paper tray is not completely inserted into the product.
The paper settings in the print driver do not match the paper loaded in the paper tray.
The rubber paper-feed rollers are coated with dust.

Jun 23, 2009 | HP Officejet Pro L7680 All-In-One Printer

1 Answer

Paper pulls to the right, jams, won't print, tried different paper still won't print


Hi,
Sounds like the feed rollers need cleaning.
Clean the feed rollers, lint free cloth,bottled water.
wait for them to properly dry

Revolve the feed roller bar as you clean them, to clean the feed rollers all the way round, remove all particles from them.

Check you ADF grips are set correctly, if not you will get mis-fed sheets. check the tray is sat properly too or mis-feeds.

Check paper size is correct in print properties too.
Should be good then
Try print.

Regards
Richard.

Apr 21, 2009 | Canon PIXMA MP210 Photo All-In-One Printer

2 Answers

Poor printing


http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00601439
HP Deskjet, Photosmart, and PSC Printers and All-in-Ones - 'Out of Paper' Error Message and the Printer Does Not Pick Up or Feed Paper

Content starts here

Issue
An Out of paper error message appears on the computer, and the product does not pick up or feed paper from the paper tray.
Solution
Complete the following steps in the order provided.
Step one: Reset the product

1.
Without turning the product off, remove the power cord from the back of the product.
2.
Wait 30 seconds and then plug the power cord into the back of the product.
3.
If the product is not already on, use the On button to turn it on.

Step two: Check the condition of the paper and reload it

1.
Replace any paper that is ripped, dusty, curled, wrinkled, or bent.
NOTE: Use only plain, white, unused paper in the product until the issue is resolved.
2.
Make sure that all the paper is the same size and type. Because only one type of paper can be used in the product at a time, paper types should never be mixed.
3.
Tap the stack of paper on a flat surface to align the edges.
4.
Make sure that the stack of paper to be loaded in the product is no smaller than 10 and no larger than 25 sheets of paper.
NOTE: Do not load too much paper in the product.
5.
Insert the stack of paper into the product and gently push the paper guides snugly against the paper. Make sure that the paper is completely inserted into the product and can be picked up by the paper rollers.
6.
Try printing again. If the issue is not resolved, try loading different brands of paper and different types of paper, one type at a time, into the product and then try printing again.
If the issue persists, continue with the next step.

Step three: Adjust the paper settings in the print driver
The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.

1.
Open a document in the program being used to print.
2.
Click File , click Print , and then click Properties . The product Properties dialog box appears.
3.
Click the Paper/Quality tab.
4.
Choose the appropriate paper size from the Size is drop-down menu.
5.
Choose the appropriate paper type from the Type is drop-down menu.
6.
Click OK and then click OK again to print the document..
7.
If the issue is not resolved, continue with the next section.

NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.
Step four: If necessary, obtain the HP Paper Feed Cleaning Kit
Locate the serial number on the product.

*
If the third and fourth digits of the serial number are 56, 57, 58, 59, 5A, 5B, 5C, or 61 , then use one of the Contact HP links on this page to contact a support representative. If the product is still under warranty, the support representative will send a free HP Paper Feed Cleaning Kit (part number c9000-67901).
If the product is no longer under warranty, this kit can be purchased from HP online. Click here for region/country ordering information.
Figure 1: Serial number with third and fourth digit circled
* If the third and fourth digits of the serial number are not listed, the special cleaning kit is not necessary. Continue with the next step.

NOTE: The HP Paper Feed Cleaning Kit requires the product to be connected to a computer running Windows 2000 or XP with a USB connection. If the product is not already connected with a USB cable, connect it before using the HP Paper Feed Cleaning Kit.
Step five: Clean the rollers

1.
Turn off the product and unplug the power cord.
2.
Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
3.
Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
4.
Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
5.
Close the access door and plug in the power cord.
6.
Try printing again. If the issue is not resolved, continue to the next step.

Step six: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.
Cause
Any of the following issues can cause the error message to appear:

*
The paper trays are empty or overloaded.
*
The paper is curled.
*
The print side, or shiny side, of the paper is not loaded in the input tray face down.
*
The paper might not be engaged with the feed rollers.
*
The paper-width guide is pressed against the paper stack too tightly.
*
The paper tray is not completely inserted into the product.
*
The paper settings in the print driver do not match the paper loaded in the paper tray.
*
The rubber paper-feed rollers are coated with dust.


Dec 30, 2008 | HP Photosmart 2575 All-In-One Printer,...

1 Answer

Cannot scan F380: error lights on paper and toner flashing


Step one: Reset the product
  1. Without turning the product off, remove the power cord from the back of the product.
  2. Wait 30 seconds and then plug the power cord into the back of the product.
  3. If the product is not already on, use the On button to turn it on.

Step two: Clean the rollers
  1. Turn off the product and unplug the power cord.
  2. Open the access door to gain access to the rollers. Depending on the model, this is usually the rear access door. See the product user guide for information about locating the rollers.
  3. Clean the rubber rollers with a lint-free cloth, lightly moistened with water.
    NOTE: Distilled, filtered, or bottled water is recommended for cleaning the rollers. Tap water might contain contaminants that can damage the rollers.
  4. Make sure that any paper rollers that rest on the input tray, which are located behind the back rollers, are cleaned. A clean cotton swab, lightly moistened with water, might be necessary to reach these rollers.
  5. Close the access door and plug in the power cord.
  6. Try printing again. If the issue is not resolved, continue to the next step.
Step three: Adjust the paper settings in the print driver The paper settings in the print driver must match the paper settings for at least one of the installed paper trays.
  1. Open a document in the program being used to print.
  2. Click File , click Print , and then click Properties . The product Properties dialog box appears.
  3. Click the Paper/Quality tab.
  4. Choose the appropriate paper size from the Size is drop-down menu.
  5. Choose the appropriate paper type from the Type is drop-down menu.
  6. Click OK and then click OK again to print the document..
  7. If the issue is not resolved, continue with the next step.

NOTE: If the issue is resolved and it is necessary to print on another type of paper, load the new paper type into the product and then repeat steps 2 through 7 for the new paper.These changes do not change the default print settings. The print settings return to the default the next time the program is opened.

Aug 08, 2008 | HP DeskJet F380 All-In-One Printer

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