Question about HP Officejet Pro 8500A Wireless All-in-One Inkjet Printer
Can't find any paper in the printer, but when trying to do a status report the paper isn't picked up & feed into the printer.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Clearing paper jams
Paper jams can be real or false. The unit may report a paper jam even when there is no jammed paper. The solution to a real paper jam or a false paper jam is the same.
Jammed paper must be removed using the rear access door with the power cord disconnected to avoid mechanical damage. Do not remove jammed paper from the front of the unit.
The following information will help prevent paper jams from occurring:
Posted on Jul 08, 2008
Hi , I think the belt which moves the cartridge is worn out or it could be something to do with the sensor.check both and should work fine.
Posted on Jan 14, 2009
This your problem.
13.10 PAPER JAM The event log message for a paper-delay jam in the duplexer is 13.10.
1. Check the duplexer and the rear area of the printer for obstructions or damage.
2. Check PS1701 and PS1703 in the duplexer for correct operation. Replace the
duplexer if a sensor is defective.
Hope this helps
Posted on May 24, 2009
Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.
Posted on Jul 22, 2009
Tips for a great answer:
Mar 28, 2017 | HP Office Equipment & Supplies
Oct 20, 2015 | HP Office Equipment & Supplies
Feb 18, 2015 | HP J4680 Office Jet All-In-One Printer
Jul 21, 2014 | HP Office Equipment & Supplies
Jul 17, 2014 | HP Office Jet 4500 G510n
Jan 06, 2011 | HP Officejet Pro L7650 Printer
Dec 15, 2010 | HP J4680 Office Jet All-In-One Printer
Nov 19, 2009 | HP LaserJet 4700DN Printer
Jun 20, 2009 | HP J4680 Office Jet All-In-One Printer
Aug 05, 2015 | HP Officejet Pro 8500A Wireless All-in-One...
51 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: