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I'm trying to setup the wifi on my zeki 9 inch tablet and its telling me authentication problem. I know the password is correct, but can't get it to work.

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WiFi passwords are CaSe sEnsITivE. You have to be careful with zeros 0 and oOs, i (I) and L (l).

If that doesn't work, you will have reset the router, and use a computer to enter the router settings and make a new password and change it on all devices.

Posted on Dec 20, 2016

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How can I connect to wifi


Go to settings then Wifi if it is not turned on turn it on it should bring up the available networks select your network name it will ask for your password enter your network password and choose connect if it does not. Connect reset your router by unplugging it for 10 sec plug it back in and. Repeat the steps above. If that does not work call your service provider and tell them you need to reset your network password. After resetting your password follow the steps listed to connect to your network.

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You will need to reset your tablet Zeki Tablet. To do it, make sure your tablet is fully charged then press and hold the volume button. Tap reset and continue holding the volume. Go to http://www.zekitablet.com/zeki-support.html for details.
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Authentication problem with wifi


"Authentication Error" usually means when you are clicking on the desired wi-fi network and putting in your password you are making a small error in the password. ChecK:
a - You are putting in the correct CaSe. Most are CaSe SpEcIfIc so if it asks for "F" it means "F" and not "f";
b - You are not leaving any spaces before or after the password (some tablets especially seem to leave spaces.)
c - You are possibly putting in the Router Password. This is useless! you need to out in your Wireless Network KEY.
It came with your ISP letter or on a little card or is printed on the router
in the form of:
Name (SSID) Goodwombat45837
Key: HG56TY78JK88

You would type in HG56TY78JK88

Note hg56ty78jk88 would FAIL, you have put in lower case.

Hope this helps a bit.

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1 Answer

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wrong settings entered on tablet, try again.If possible connect tablet first via usb cable to computer or router to try connecting it , to determine the actual fault on connections.

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Cannot connect my arnova 7d g3 to the internet keeps saying authentication problem. can anyone help


You don't know the password to your wi-fi protected setup. They changed the password when they changed your equipment. Ensure you have the correct password and that you are not too far from the access point.

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