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Want to know how to hit the defrost button on a Kenmore Microwave Model # 99895. You answered hit power 1. It did not work. Still want to know what I need to hit to defrost. Thank You

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One is the power setting used for defrosting food not a button that says defrost.

Posted on Dec 20, 2016


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Posted on Jan 02, 2017


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  1. Controller is confusedA power surge or random non-reproducible action of the universe may have resulted in the controller's program ending up in an infinite loop. Pull the plug for a minute or two to reset it.
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You can download your owner's manual here.

Reply back if there's any problem.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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If your model does not have a Custom Help button, please reply back with your exact model.

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