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Would like to get netflex back on my tv it is on my ipad

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Please contact Netflix support for this information.

Posted on Dec 20, 2016

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Hi Debra, I hope I can help you, as I just recently added Netflix. When you first added Netflix on the TV that the startup menu appears, I believe Netflix asks you "Is this TV you'll be watching Netflix on?", and I'm sure you said yes like I did. Then it asks if there is an iPad or IPhone that Netflix will be watched on. I said my iPad, as I was allowed 2 devices. Now, if you've already chosen 2 devices, I believe you need to contact Netflix customer support to switch the devices used, or to add a device if you've only chosen one.

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Last week a change was made to my account per my request. It was handled just fine however, I now cannot get netflex on my IPad


Are you sure you're logged into the right account on your ipad? Can you explain in a little more detail what you mean by "you cannot get netflix"? Can you not login? Is the app gone? will the app not launch? Can you login- but then the screen loads forever? If you're sure you're logged in correctly, try killing the app (long hold the iPad home button, then tap the little red X at the top of the Netflix icon). Then relaunch Netflix. Let us know if that helps.

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