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How do i ze pla?e and fix changeover on a DC25

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Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
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  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Why won't my Dyson DC28 animal handle won't tilt down to vacuum


    Hi Robert, it's Jack at Dyson.

    If you're having difficulty reclining your DC28 from the upright position, it's possible something like a pen or pencil has been accidentally vacuumed up, and is jamming the changeover valve.

    Our Support guide should help you check for this: http://www.dyson.com/support/dc28/dc28-animal/using-my-dyson-list/redirect-to-flo-dc07-gen-how-to-remove-a-blockage/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-check-ubend-cover-dc28/check-ubend-cover-dc28

    If you'd like some further advice from our experts after you've given this a try, please call us directly on 1-866-693-9766 (US) or 1-877-397-6622 (CA).

    Jan 17, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Why won't my dyson Dc28 handle tilt down to vaccum


    Hi Robert, it's Jack at Dyson.

    If you're having difficulty reclining your DC28 from the upright position, it's possible something like a pen or pencil is jamming the changeover valve.

    Our Support guide should help you check for this:http://www.dyson.com/support/dc28/dc28-animal/using-my-dyson-list/redirect-to-flo-dc07-gen-how-to-remove-a-blockage/flo-dc07-gen-how-to-remove-a-blockage/redirect-to-check-ubend-cover-dc28/check-ubend-cover-dc28

    If you'd like some further advice from our experts after you've given this a try, please call us directly on 1-866-693-9766 (US) or 1-877-397-6622 (CA).

    Jan 10, 2014 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    Handle on DC41 animal complete is stuck in upright position


    Hi Patricia, it's Jack at Dyson.

    I'm sorry to hear you're having difficulty with your DC41 Animal. If it's stuck in the upright position, this may be due to a blockage in the changeover valve. This should be simple to resolve - please follow the steps shown in our online Support guide to locate and remove any obstructions:

    http://content.dyson.com/support/help.asp?article=1580&product=DC41-IRSPU

    I'm confident this will resolve the issue, but if you do need any further advice you can reach our experts by calling 0800 298 0298 (UK), or 1-866-693-9766 (US). If your machine needs a repair, we will be able to confirm if this is covered under our 5-year guarantee.

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 03, 2013 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson dc25 off button won't turn off, brush button won't engage brushes


    Hi ... did u get this fixed cos mine is the same hve to switch off on the wall?

    Sep 22, 2012 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dyson DC25 Animal Cleaner Head Stays Off the Floor


    Hi there,

    I'm sorry to hear you're having difficulties with your DC25. I'm sure we can help resolve this - please give us a call free on 1-866-693-9766, or email us at askdysonUS@dyson.com so we can provide assistance.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Feb 14, 2012 | Dyson DC25 Animal Bagless Upright Vacuum

    1 Answer

    My dyson dc25 all floors vacuum cleaner won't stand up properly to vacuum, flush with the floor.so it doesn't work.any suggestions as to what to do to fix this problem.please and thank...


    Hi there,

    Sorry to hear of the problem you're experiencing with your DC25. You may find it helpful to visit the Support section of our website and view this video guide to check everything is correct with your machine:

    http://www.dyson.co.uk/support/help.asp?article=1983&product=DC25-ALLFLOORS

    You should find it's easy to resolve the issue. However, if you're still experiencing difficulties, please get in touch with us free, on 08002980298 (UK), or 1866MYDYSON (US) so we can provide further assistance.

    Kind regards,

    Jack
    Dyson Customer Service

    Jun 19, 2011 | Dyson DC25 All Floors Bagless Upright...

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