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You checked the electrical outlet with a lamp? OK? check the electrical cord snug plugged in? both printer and wall. Third pull out label roll power on any indicators come on? clear all print jobs to the printer. check the web site of the printer for any update problems.
Not enough information provided to allow us to diagnose this problem. You might want to give us a call at (757) 357-2677. We're Hanover Technical Sales, Inc., Kroy's premier sales and support dealer. Ask for Don and inform him that you got his name and number from FixYa.
Your Bartender software is probably set to print individual labels with a gap between them. Reset the software (document properties button) to Continuous label supply, and it should work. Still having problems? We're Hanover Technical Sales, a Kroy Support Site and Distributor. Give us a call at 757-357-2677 and we'll help you get to the bottom of it.
Place the label material in the printe, making sure that it is fed below the tiny green circuit board that you will see down in the throat of the printer carriage.
Power off. Firmly hold down the Pause Button. When the label material starts to feed, Release the Pause button.
When the material stops feeding, you should see two green lights.
If you are seeing a red light instead, you have either been feeding labels with a black mark on the reverse of the liner paper, or there may be some other problem, and you need more help. We're Hanover Technical Sales, Inc. We sell Kroy Label and Wire Marker supplies, and help people thru the little idiosyncracies that they encounter from time to time. Phone 757-357-2677 and ask for Don.
There are several likely causes. One could be that the display contrast is set too low. Hold down the Shift key and press Set Up. Release. Then use the Right arrow key. Press 7 times. You are now over LCD contrast. Press Enter. Press the Left arrow key to darken, and the Right key to lighten. If that does not work, there is most likely a display or motherboard problem, neither of which is typically user repairable. We are authorized to repair Kroy machines that are OUT of warranty. You might want to give us a call at (757) 357-2677. We're Hanover Technical Sales, Inc., Kroy's premier sales and support dealer. Ask for Don and inform him that you got his name and number from FixYa.
Not enough information provided to allow us to diagnose this problem. It's probably has a simple cause, but may not be easy to navigate to. You might want to give us a call at (757) 357-2677. We're Hanover Technical Sales, Inc., Kroy's premier sales and support dealer. Ask for Don and inform him that you got his name and number from FixYa.
Your problem is too complex to solve in one pass on this or any other forum. Give me a call at 800-304-9043 and I'll walk you thru it. I'm Don from Hanover Technical Sales. www.EmpowerCompany.firstname.lastname@example.org