Question about Radio Communications
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Posted on Jan 02, 2017
It is very hard to lend a helping hand with this issue seeing that i also have tried pairing a smaung mobile with the HS500 bluetooth headset and it paired without any issues, what you can do is delete and other devices that you may have had in your device list then try it again that may help you.
Posted on Feb 08, 2008
i fixed this problem by enter "0000" (four Zeros) as the passkey, it accepted it and it didnt ask me to enter the passkey on the remote device ie the headset ,which is handy as it doesnt have any number keys ;)
it then added the device and it stayed on teh "added devices" list!
hope this helps
Posted on Mar 10, 2009
SOURCE: New user with Blue Parrot
It seems that there is a physical problem with the microphone of that headset, It rarely happens but it does, even brand new units sometimes would have defects.
In windows there is a sound recorder feature that you can use so you can try recording your voice from the headset and check if it will be garbled.
you can also test the device on another equipment, Pair it on a mobile phone that is bluetooth capable and try calling or receive a call and check if the same result would appear.
If the same happens for all these steps, if you have just bought the headset you would want to bring it back and ask for a replacement unit or a refund and get a different model.
Hope this helps!
Posted on Aug 24, 2011
Jake - the 9630 is a BT version 2.0 device, which is backwards compatible to previous versions. Upgrading to a different version is not possible, as there are different hardware requirements for each. This is the same way that the USB standards are - you can not simply "flash" (install new firmware) a USB 2.0 device to allow it to work like it were a USB 3.0 device.
You can read about the differences between BT versions on Wikipedia.
Posted on Nov 23, 2011
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