Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Frost build up...refrigerator not cooling

Our GE refrigerator is only 7 years old....there is ice build up on the back wall of the freezer and the refrigerator is not cooling.

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Hi, With the information you supplied i'm going to assume there is an ice build up at the rear of the freezer. Your problem is going to be with your defrost system. I will also assume you have the ability to repair this yourself. This is going to be one of three problems with your refridgerator, 1st thing to do is remove shelfs and panel in the back of the freezer...you should see ice build up on the evaporator...don't worry get a hair dryer and melt the ice. Next locate the wires for the heater...using a multi meter test the heater for condinuity...if the heater is bad replace it, If the heater is good replace the defrost thermostat..the stat normally is a barrel looking part clipped onto the evaporator pipe. The last possible problem could be the evaporator fan, have you heard the fan running in the past few hours?..if you are not sure pull the panel out to where you can see fan and watch it over an hour to see if it turns. I have included links with pictures of what the parts you need to check are: http://romulusappliance.com/manufacturers/maytag/refrigerators/575432.JPG defrost stat http://www.hotekalliance.com/UploadFiles/2008627111553382.jpg heaters http://www.applianceblog.com/archives/EvapMotor1018185.jpg evap fan. Hope this helps. If you have any other questions please feel free to comment again. If you decide to get a repair guy in should not cost you any more then $120 - $200 depending on make/model/problem Good luck! P.s Please don't forget to rate my solution Thanks! Mike

Posted on Jul 21, 2009

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  • Master
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Hi,
your condenser fan may have gotten stopped up with ice. You can try to open the freezer door and push the door buttons while the compressor is running and you should be able to hear the fan running in the freezer compartment. If not you can try to completely defrost the machine by unplugging it and letting it sit for a day, you can speed that up by putting a hair dryer on low and point it at the cold air outlets. If it does it the next day you can pull the condenser fan. usually the whole back plate in the freezer has to come out and then the fan is right there. try spinning the blades by hand , should turn easy, you can try oiling it but it should be replaced, you can order it at the appliance store, take it with you. be careful while you have that inner cover off as the coils are sharp and fragile.
good luck
J

Posted on Jul 21, 2009

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Check the defrost timer,defrost element,and defrost thermostat

Posted on Jul 21, 2009

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Unplug and manually defrost with a hair drier because that ice you see on back wall of your freezer is a result of frost buildup behind that rear panel. Place all the frozen items in another safe place until the defrost is complete.Here is what your freezer may look like behind that rear panel. Not much cooling in freezer or fresh food section because this frost is blocking airflow.

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