Question about Lexmark X4270 All-In-One InkJet Printer

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Scanning problems trying to scan a photo to my laptop, won't scan what do I do?

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  • Kevin Hughes May 11, 2010

    What laptop? What operating system? It might be better to try ( with XP for example ) to go to scanners and cameras and select the device and then scan. The computer will direct you in the proper steps.... more info...

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  • 226 Answers

Make sure it says where it is scanning to
otherwords it should say scan to computer

Posted on Jul 21, 2009

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My lexmark x7170 all in one won't copy or scan starts to but stops


It could be a scanner hardware problem. Try to unplug the printer from the power source to reset it. Wait at least 10 seconds and then re-plug the printer back into the power. If problem continues, please don't hesitate to contact Lexmark Technical Support Center for additional assistance.

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I have HP7410. When I loaded to my laptop after desktop died, I keep getting HP Imaging device not found when I try to go into it to scan photo. Printer works. Laptop OS is VIsta


To scan a document using Windows Photo Gallery in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , and then click Windows Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click Import , and then click Scan .

To scan a document using Paint in Windows Vista, follow these steps:
  1. Click the Windows Vista (c01319360.gif ) icon, click All Programs , click Accessories , and then click Paint .
  2. Click File , and then click Import From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .

If you have trouble viewing the video or to view the video in a different size, click here to play the video on YouTube. The following scan options and file types are available when you scan with WIA drivers:
c02222409.gif If you experience an error during scanning, try these general scan troubleshooting steps (c02114802) (in English). Workaround Perform the following steps if you are unable to scan directly from HP Solution Center in Windows Vista.
  1. Click the Windows icon (c01319360.gif ), and then click Computer .
  2. Double-click Local Disc (C:) .
  3. Double-click Program Files .
  4. Double-click HP .
  5. Double-click Digital Imaging .
  6. Double-click Bin .
  7. Locate and double-click one of the following files. You will only have one to choose from.
    • Hpiscnapp.exe
    • Hpqscnvw.exe
    This will launch the HP Scan application.
  8. Select New Scan , and then change any desired settings to the scan.
  9. Click Accept to save the scan to the desired location.

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1 Answer

Scanning problems. Could not scan into old Dell Laptop anymore. (Motherboard bad on Dell). Now, new computer Apple, and tried to scan. Says it is scanning into HP Photo program, which is not on this new...


Try these. 1 in applications find image capture, make sure printer is conected and on, launch image capture and see if it finds the scanner. 2 go to the HP website and see if there is software to download.

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1 Answer

I'm trying to scan a photo but it keeps telling me to set the document on the platen glass, i have done this but it will not scan


im sorry???

for my analyzation on your problem...

maybe this is the problem...

your are scanning a photo???not documment??
try to scan photo in your scanner menu make sure scan photo is the one you will choose not scan document...some scanners have that options...

i hope it helps..rate me..

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How do i scan photo on epson dx8450 to my laptop


First install the appropriate driver. And to scan an image...Go to Start...All Programs....Windows photo Gallery....select the File Tab and select Import from Camera or Scanner.

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try uninstall the driver and insatll it after that reboot and connect printer!

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Trying to scan photos from my laptop wireless


This is just a wild guess, but I've had a similar problem with a Brother All-in-one printer/fax/scanner. I can print just fine to it wirelessly, but to scan I need to connect my laptop to the Brother device using a USB cable.

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When I scan a photo, I get an error message USB not connected.


I can print with my C4200 All in one-printer, but when I try to scan a photo, I get this message "USB not connected", but it is. So how can I scan again? My friend has the same problem, and I really need my scanner.. please help if you can. I haven´t been able to scan for awhile becouse my computer has been broken, and when I got it back I couldn`t scan at all. (Sorry my english sucks, hope you understand my problem)

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Problem saving scanned negatives to laptop. Epson 2400 scanner.


If you are scanning in Color and in high resolution, then the file size will be very big. Try and close other programmes in your Laptop and try. If in color try 150 or 200 dpi option and also select JPG format. Alternatively you can increase your RAM in the laptop. S. Mohan

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1 Answer

Scanning 4 x 6 photos


Try reinstalling the scanner driver or scanning in different resolutions.
The stretching is probably caused by the scanner motor, it isn't moving at the right speed. It also can be a hardware problem inside the scanner.

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