Question about Kenmore HE2 Plus Front Load Washer
No spin, agitate, etc but it will fill up with water and drains. I will go thru the motion till finish but no spins or agitates.
It sounds like you have a broken motor coupling. This is a very inexpensive and simple repair.
If the washer will fill and drain, but won't agitate or spin, you may have a broken motor coupling. The noise of the motor engaging, lack of agitation and ability to still drain are the usual symptoms. This is a common fail item with this model washer through normal wear and tear. Newer versions of the coupler are more resilient and resist breaking. The following link explains how to replace one:
The motor coupling is located between the drive motor and the transmission and takes the place of a drive belt. They do wear out and can break. The replacement part number is included in the link I provided and is an improved upgraded coupling that is more resilient. It should last longer. If you have questions, or require additional assistance, please let me know. I hope this helps you.
A replacement coupler can be purchased on line at appliancepartspros.com for about $11. Just use the part number in the link and "Search by Part Number" for your search criteria.
Posted on Jul 21, 2009
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Posted on Jan 02, 2017
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If the washer is not draining then it is due to a clogged
drain pump, drain filter or a kinked drain hose. Clean the drain hose, inspect
if the drain hose is plugged. Also check the connection to the drain pump and
make sure wiring is fine. Check the electrical connections with a multimeter.
If it still doesn't work then you would need to replace the drain pump. Hope
this helps...please post back for further assistance.
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