Question about Kenmore Washing Machines

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My kenmore he2+Washer won't start. When I press start it locks the door and then just sits there and does nothing. When I press cancel it will not unlock Any suggestions?

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  • Kenmore Master
  • 5,323 Answers

Http://www.partselect.com/Repair/Washer/Will-Not-Start/

Posted on Jan 05, 2017

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6 Suggested Answers

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Posted on Jan 02, 2017

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  • 91 Answers

SOURCE: Kenmore Elite HE4t Washer Control lock lit, door locked

121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

Posted on Jan 02, 2009

  • 34 Answers

SOURCE: Front door is locked and I can't get it open

Hello shoya_garris,

There is a manual release tab you can use to open the door. Make sure you unplug it first. Remove the bottom front service panel. Carefully reach up and pull the manual release tab on the bottom of the door lock assembly until you hear it click. Wear some gloves there can be sharp edges on the inside of the machine panels. Hope this helps.

Thanks,
edgin96

Posted on May 13, 2009

  • 220 Answers

SOURCE: f21 code on kenmore he2 plus

Clean the filter in the pump behind the bottom panel,but remember it's full of water,If it's on a pedestal you can take the pump loose from the mounting pull it out a little and put a small pail or bucket under it before you open the trap.if it isn't on a pedestal it's a bit more challenging unless your in a basement with a floor drain. Open it very slowly and let the water drain a little at a time don't take it all the way out or you'll be in for a flood....good luck

Posted on Sep 03, 2009

blueextc3221
  • 15935 Answers

SOURCE: Kenmore HE2 Plus Washer won't unlock

This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


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Posted on Sep 10, 2010

blueextc3221
  • 15935 Answers

SOURCE: Kenmore HE2 won't finish spin cycle

1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.

Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.


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Posted on Sep 14, 2010

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1 Answer

Loaded washer with clothes, closed door. Press start and nothing happens. No display and door doesn't lock


better it has dry clothes than wet soppy ones if it has to fail . check your main circuit breaker for power

Jul 17, 2015 | Kenmore HE2 Plus Front Load Washer

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Why is My Kenmore he washer is throwing the codes f9 and e1... what do these mean?


I have the manual for the Kenwood HE3t. It says nothing about e1, but for F4 thru F16 it says to press PAUSE/CANCEL twice to cancel the cycle then start again. If the problem remains try asking at RepairClinic.com, press the "Repair Help" tab.

Apr 29, 2014 | Kenmore HE2 Plus Front Load Washer

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My Kenmore HE2t washer locked it will not open after unplugging and pressing button to cancel after error message how do I get door opened


Try turning the machine on and manual advancing through a complete cycle. Then wait five minutes. Do this several times. If the problem persists, it would be best to get a qualified Technician to check the machine out.

Poppa

http://www.cdbaby.com/cd/poppamadison

Oct 04, 2013 | Kenmore HE2 Plus Front Load Washer

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HE2 Plus Washer starts then shuts off immediately.


Aren't microprocessor controlled appliances wonderful? Especially when the code is flawed! No wonder the space program bit the dust!

May 12, 2017 | Kenmore HE2 Plus Front Load Washer

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Kenmore HE2 front load washer. All power to the maching is good. Thhe start button just beeps in quick sucsession. Won't start. It seems to think the door isnt' closed but it is, and tightly. ...


Hi from retired Englishman in SW France,

It is indicating that there is a problem either with the door lock or the door locked sensor requiring a service call, sorry ;-0(

If this has assisted and/or clarified the situation for you please consider a 4 thumbs up on our rating.
Thanks and good luck!
John C

Sep 19, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My washer started and now it stopped and it won't cancel/unlock and the door will not unlock. I have tried to unplug and replug and it still will not start or unlock the door. My clothes have been...


Hello,

the most typical reson the door wont unlock when cycle is finished is because not all the water drained properly due to a blockage in the filter for the drain pump. This tip i wrote explains how to take apart the washer and clean the filter on the pump.
http://www.fixya.com/support/r10121384-check_when_duet_washer_door_locked_after

If you find the filter on the pump to be clear the door lock asm. will need to be replaced.


GENE

Sep 04, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

My Kenmore HE2 Plus wont start and it gives code F-21...... the door locks but the washer wont fill up with water.. then it faults out. What can I do?


Hi
F21 error means that the drain time has exceeded 8 minutes; this will turn off the water valves. Press PAUSE/CANCEL two times to clear the display. If errors still remains then please check the drain hose and make sure it is not plugged or kinked. Disassemble the washer by removing the back from the washer and check the electrical connections at the pump and make sure the pump is draining. Also inspect the pump filter for foreign objects. Before disassembling remember to turn off the power and disconnect the washer. If it still doesn't help then there is an issue with the pump and you'll need to replace it. Hope this helps... Please post back if you need more information.
Daniel

Aug 06, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

I want to unlock my door


Manually Unlocking the Door Lock System
1. Unplug washer or disconnect power. 2. Remove the lower kick panel. 3. Reach up along the inside of the front and locate the bottom of the door switch/lock unit. 4. Located on the bottom of the door switch/lock unit is a tear-drop shaped tab. 5. Gently pull the tab down about a ¼" or until a click is heard. 6. The door may be opened.

Apr 12, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

F-26 error message


F-26, is a door lock switch error code. Some things to try; Unplug the washer for 1 minute and see if the error clears. If not, try entering the diag mode by pressing any key except pause/ cancel. Press for 4 seconds and release for 4 seconds 4 times. If entered correctly, all lights should light and the first error should appear. Press the same key to advance through all the errors. When the errors finish. It will start an automatic test mode that tests all componets. The first thing it will test is the door lock. If this fails you more than likley have a door switch problem. Let me know how you make out. Catriver

Mar 06, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

Washer wont engage


The door may not have been fully closed. stop/clear cancel the cycle. ensure door is fully closed and attempt to resart cycle.

F/dL Door Lock Error
A Door Lock Error occurs if the door cannot be unlocked. It will try to lock it 6 times before displaying the error.
  • Door Lock Mechanism broken or removed from the Door
  • Check Door Lock/Switch Assembly
  • Check the wire harness connections to the Door Lock/Switch Assembly and Central Control Unit (CCU)
  • Door Lock/Switch Assembly Failure

Feb 08, 2009 | Kenmore HE2 Plus Front Load Washer

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