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Stiff hose on new Dyson Animal upright

I have a brand new Dyson Animal upright. When I want to use the hose with an attachment, the hose stretches out if I pull very hard, but pulls back together instantly. So as I go back and forth, I have to pull very hard each time to get the hose stretched out. It's exhausting. Am I missing something?

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You need to call Dyson, but bet this is as designed.

Posted on Dec 20, 2016

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