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Just received the new 10d tablet that I purchased from you. Tablet won't charge, so I called your company and you sent me the wrong charger. Need the correct one which should be for free. Thankyou

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  • Tablets & eR... Master
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You didn't order it from Fixya.com Cindy, we don't sell anything. You need to contact the company direct in the same way you asked for a new charger.

Posted on Dec 19, 2016

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Posted on Jan 02, 2017

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Hi this is Lakshmi,i already shipped my tablet 2 weeks before to the company because of some technical issues, but I didn't get any reply from ur side, plez let me know when I will get my product back


Hello Lakshmi

You are writing and posting to Fixya and you did not send the tablet back to Fixya. you need to contact the people you sent it to, not us.

We only give information, we do not undertake repairs or accept returns.

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You will need to get back on with Visual Land. all I can offer you is that batteries do go bad, and sometimes need to be replaced. We cannot force Visual Land to replace your tablet.

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