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My c6400 can't photocopies it asks me to contact a technical support

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Do what it says and contact technical support.

Posted on Dec 19, 2016

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How can I fix the error c6400 on kyocera taskalfa 221?


Hi
I found this explanation of your error, although my understanding of it is not entirely clear.
Code: C6400
Description: Zero-cross signal error
Interrupt of the zero-cross signal does not occur more than 1 s.
Causes: Poor contact in the connector terminals.
Defective power source PWB.
Defective engine PWB
You can find this here:
Error Codes Kyocera Mita TASKalfa 221 Code C6400
and also by changing the drop down menus along the top of the page you can view other errors for your machine and for other models and makes. You can also use the link to get a Service Manual for your machine.
Hope this is helpful, if so would you please register that with Fixya
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C6400 error problem of kyocera printer


C6400

Contents: Zero-crossing signal problem
• The engine PWB does not detect the zero-crossing signal for the time
specified below.
At power-on: 3 s
Others: 5 s

Causes: Poor contact in the connector terminals.
Check procedures/corrective measures: Check the connection of connectors YC7
on the engine PWB and YC2 on the power
supply PWB, and the continuity across the
connector terminals. Repair or replace if
necessary.

Causes: Defective power supply PWB.
Check procedures/corrective measures: Check if the zero-crossing signal is output
from YC2-11 on the power supply PWB. If
not, replace the power supply PWB.

Causes: Defective engine PWB.
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Kyocera FS1118, error code C6400, how do I resolve This?


Hi

Error C6400 appears in Kyocera FS118 when Zero crossing signal problem occurs i.e when the engine PWB doesnt detect the zero crossing signal. This can occur due to --

#1 Poor contact in the connector terminals.
#2 Defective power supply PWB.
#3 Defective engine PWB.

To reset it from Mainatince mode turn the power switch off and open the front cover. Now, turn the power switch on and press the system menu/counter key to enter the maintenance mode.

1. Press the enter key. A selection item appears.
2. Select Execute using the up/down cursor keys.
3. Press the enter key. The fusing problem data is initialized. (Four service calls, namely C6000, C6020,
C6050, and C6400 are reset.)
4. After this is complete press the back key. The indication for selecting a maintenance item No. appears.

Daniel Scott

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