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I purchased a telkom contract with a device included and the device was faulty for three months I had no device can i request that the device fee for those three months be subtracted form my bill

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6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

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Posted on Feb 21, 2010

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KittyTech
  • 324 Answers

SOURCE: i unsubscribed but they are still billing me a

Hi and welcome to FixYa!

The reason they are doing that is because of the 'fine print' when you signed up. It is stated as this;



The Term of the subscription is the length of time that You have selected, which term will be automatically renewed unless You modify Your account or cancel. If You cancel Your subscription, You are NOT eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period. If You have pre-paid for a certain period of services (for example if You paid a lump sum for 6 months of service), You are NOT eligible for a prorated refund of any portion of the pre-paid amount UPON cancellation.

This is their terms. You can cancel it, but you will still be charged the remaining term of your contract either way.



Hope this helps!

KittyTech

Posted on Sep 13, 2011

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Complaint telephone number for Telkom?


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contact your supplier direct as this has nothing to do with fixya
call your bank and put a stop payment on that account until you sort it out
if the bank says --no can do--- close that account altogether -- and transfer the money to a new account , which will not have any direct payments out until you authorize it
the phone numbers and e-mail addresses should be on any communication from the supplier
if you suspect that it could be a scam, look in the phone directory for your country as any numbers in the communication will be bogus

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My Telkom account no 333833491


SORRY but what you ask is not what we do .. you need to contact a lawyer for legal recourses ,against the service provider

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Technically, it is illegal to unlock any phone purchased through a carrier in the US without the expressed consent of that carrier. What you have to do is go to your carrier and meet their six principals which are listed below.


The alternative is to find a third party SIM unlock website. You can usually find these guys on something like Craigslist.




  • Prepaid Unlocking Policy: Carriers will unlock prepaid mobile devices upon request, no later than one year after the initial activation.

  • Postpaid Unlocking Policy: Carriers will unlock or provide necessary information to unlock their devices to customers and former customers after the completion of a service contract, device financing plan or the payment of an early termination fee.

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    I'm not sure of your question, but if you are looking for a contractor to service your 12 systems, just ask three different companies for a service quote that includes EXACTLY what their agreement covers. Ask if the contract will give you PRIORITY service over regular customers when you have an emergency no cooling situation. Ask specifically what parts if any will be provided under their contract. Ask if your contract entitles you to receive a special price on refrigerant per pound, or if you pay the same as everyone else. Ask to be provided copies of each of their service tech's refrigerant certification. Ask also what specific terms are included for nighttime or weekend service calls, as most do not provide emergency service under contract at all.

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    T-Mobile's new JUMP! upgrade service offers you the option to pay a $10 monthly fee, which includes handset insurance, to then have the option to upgrade your device twice per year for no additional fee. The fee is separate from an Equipment Installment Plan (EIP), which lets you purchase a phone with little money down and the rest of the cost spread out over 24 monthly payments. When upgrading a device, you must return your current device to T-Mobile in order to move on to the new one.
    Although this new plan does offer the ability to upgrade your phone potentially every 6 months, we break down the cost over 12 months with just 1 upgrade in order to keep it consistent with AT&T's plan, which we'll detail next.
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