Question about Canon Pixma MP800 All-In-One InkJet Printer
I have problem with the scanning function that comes and goes. When scanning 81/2 by 11 plain paper, the scanner sometimes inexplicably scans only a stip of the document. This 81/2 by 2 inch strip of the document shows a random piece of my original image.
I've checked the scanner settings, restarted the printer, opened and closed it. None of my attempts have seemed to make any difference.
Sometimes it works and sometimes it doesn't. Any ideas as to what else I can try??
I had the same problem with a new Canon MP970. Printed ok, but couldn't communicate with the scanner - error 2,155,0.
Canon phone support didn't help, and suggested it was a firewall problem. I uninstalled, and re-installed, turning off firewall, virus software, and everything. No luck. Tried several USB cables, no luck.
Then I uninstalled again - as well as a couple of old drivers and software associated with two now deceased printer/scanners.
This time I plugged the (same) USB in and turned on the device, using Windows' own hardware install wizard.
Now it works fine (at least for now... touch wood).
So - the problem might be either conflict with other printer/scanner devices installed, or with Canon's installation software.
Posted on Aug 02, 2008
SOURCE: ADF for MP530 does not work
Welp, I pulled out my screwdriver and fiddled around just a bit and got
documents to feed again (yay!). I do not believe this is a permanent
fix, though, but it was enough to get my document scanned in without me
having to feed each sheet manually.
Step 1: Open the document feeder cover. Easy to do, you just stick your hand under it and lift up. It has a little pressure because of the latch but it is designed to give way when you lift hard enough. Once it's open, pull out the little black plastic piece that keeps the cover from swinging all the way open.
Step 2: Unscrew the ADF motor/gear assembly cover. There's a single screw holding it in. Once you unscrew it, you'll need to pull up on the left side of the cover until it pops upward, then you need to push the cover towards the left until it is freed up from the rest of the cover. This one was a little tricky. Several times I thought I might break it (before I realized that I needed to push the cover towards the left) so try not to apply unreasonable force while you're doing this.
Step 3: Close the document feeder cover, put your documents in the feeder and start your scan. Use your fingers to fiddle with the gears while the ADF motor is running and trying to feed documents. I'm not sure if I flicked the little gear upward or downward to get the documents to feed, but one of those ways got the documents to start feeding. Once it started feeding the first page, it seemed to work well for the rest of the pages without me having to fiddle with it anymore.
I am guessing that there is some level that controls the location of the middle gear that needs to be oiled, but I didn't go any further to try and make that happen. Hence this is probably just a temporary fix for now.
Putting it back together is pretty straightforward. Just do the reverse of what you did to get it open.
Hope this helps someone!
Posted on Jul 03, 2009
You need to carefully clean the encoder strip. It's the clear strip behind the carriage that runs all the way from right to left. A damp Q-tip should remove any grease or fingerprints.
Posted on Jul 16, 2009
Firstly, the machine must be connected to a pc or network. Secondly, you must scan the document to a pc so, after you have switched on, as you have, the scanner so that it says 'online' you will need to go to the pc and 'PULL' the document to the pc from the scanner. However, to do this you will need to have installed NETWORK SCAN GEAR on your PC inorder to SCAN. When you install the software, you will need to DISCOVER the scanner before it will be ready for use. So, a recap:
1. You NEED a program called NETWORK SCAN GEAR on your PC
2 Your ir2230 must be connected to a PC or network
3 You need to DISCOVER your ir2230 from your PC
4 You then need to INSERT picture FROM SCANNER and select your ir2230 from within a program such as WORD using NETWORK SCAN GEAR
Posted on Jan 03, 2010
Do you have more than one PC connected to the scanner? I have both a PC and a Mac connected to it, and I think my scanner is trying to connect to the Mac, which requires image capture software to be installed, rather than the PC. Don't know how to tell it to go to the PC, though...
Posted on Apr 10, 2010
Tips for a great answer:
Jun 02, 2015 | Brother DCP-1510 Laser Multifunction...
Feb 14, 2015 | HP "HEWCN557A - Officejet 6500A Plus...
Oct 29, 2011 | HP LaserJet M1120 MFP All-In-One Printer
Sep 23, 2011 | HP Printers & Copiers
Apr 20, 2011 | Lexmark X2470 All-In-One InkJet Printer
Oct 28, 2010 | Printers & Copiers
Dec 01, 2009 | Lexmark X7350 All-In-One Printer
Feb 27, 2009 | Lexmark Pro X125 All-In-One InkJet Printer
Feb 22, 2009 | Sharp AR-5316 Advanced Digital Imager...
120 people viewed this question
Usually answered in minutes!