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Hotpoint WMUD942B Door lock will not release/machine will not fill with water but will run through programme. My pea brain thinks something to do with a water level sensor?? How to fix, please. Anne

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  • Hotpoint Master
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First use a multi meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle?
You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube.
If the machine starts to wash. the pressure switch is more than likely good
( If No wash- then THE DIAPHRAGM IS BAD AND SWITCH HAS TO BE REPLACED) another test u can do is Remove the hose and submerge in water. Seal one end and blow air into the other end and look for bubbles. Check for an obstruction in the hose as well.
Or take the original hose tube and plug one end and blow into it AT the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ?
Sometimes they get busted open or a pin hole and release air causing the water switch diaphragm to not open.


Another test u can make with a multi meter is by testing the prongs individually.
# 15,16,17 (don't worry to much bout the numbers IF U GET THEM WRONG) place ur meter prongs on both out side prongs or connectors of the switch.
(where the wire plugs into) take note of wether it shows OHMS or infinity ( open or close circuit) ? Now place the meter on the left outside and the middle prong, take note agin what it shows. Now place meter prong on the right outside and the middle prong. Agin take note what reading u get. ( you should actually get a reading of infinity in 1 and a reading of continuity or ohms in the other 2? Now the tricky part. Agin place a small tube or hose into the switch and blow into it, using the meter do the same test agin on all prongs. But now keep the pressure on the switch when u blow into it, in other words use ur tongue on one end of tube to not allow air to escape. When u test it agin now one of the prongs that once read infinity should now show continuity or ohms, and 1 of the other prongs that read ohms should now read infinity or open.
.
The other item to check would be your water inlet valve. Check it for continuity with a multi meter it should show Ohms or a closed circuit. To test it when water is overflowing unplug the unit and see if it still overflows or continues to fill. If it stops when unplugged. Then it is not a water inlet problem but an electrical signal problem going to ur water inlet valve. Possibly from the panel or board. You can also do a live volt test to see if it is getting the full 120 current, but be sure to unplug unit before testing as this is a live test.
Also another trick to check the water valve, is to first cut the water off and remove the hoses off the back of the washer. Then one at a time point the hoses inside the washer tub and turn the water back on. If you don't have good water pressure, turn the water back off and remove the strainer that should be in one end of the hose. Inspect the strainer to see if it is stopped up, clean it and reinstall it. Now repeat this test. If you have good water pressure now, reinstall hose and your problem is fixed

By the way my advice is free cuz God is good!








By the way my advice is free cuz God is good!





Posted on Jan 15, 2017

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Posted on Jan 02, 2017

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1 Answer

Door stay locked after finished washing hotpoint w/machine ref 9526


See if you notice any water still inside the washing machine, if so run another spin cycle to try and remove it as it will not open if there is still water inside.
If you don't see any water inside, try unplugging it and letting it cool off, the lock should release after this

Jul 03, 2016 | Hotpoint Washing Machines

1 Answer

How do I stop mid cycle and open door. I think


Do not open door if filled with water, you will regret it. If you must open the door mid cycle and there is no water in the machine, switch machine off and wait for the door lock to release. Over filling can be caused by a fill valve not closing or blocked / faulty preesure switch.

Oct 04, 2014 | Washing Machines

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How do I get into check the pump for blockages on my hotpoint wmud942 washing machine, the key symbol is on all the time with door locked, when a programme is running the pump starts but then when it


I would suggest you fill the washer with water externally up to below the door level and run it in one of the short wash cycles. I would assume it will progress further into wash. This would suggest the inlet water circuit has a fault. I am hoping the laundry water tap was turned on when you were running the washer.

Best to replace the inlet valve and see. Worth spending the 20 quid.
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Sep 07, 2014 | Hotpoint Washing Machines

1 Answer

Fault-F13 What does it means?


Hotpoint Washing Machines and Washer Dryers
  • F10 - No cold fill. Check that the taps are on or if the drain hoses are kinked.
  • F11 - No hot fill.The ambient temperature is likely to be below freezing possibly due to the pipes being frozen. Also check that the taps are on or if the drain hoses are kinked.
  • F12 - No mixed fill. It is likely that the water is not turned on at the taps.
  • F13 - Check the water supply, inlet valve and hot and cold hose connections.
  • F14 - A fault with the water heating has occurred. Book a washing machine repair
  • F15 - Water is not being pumped out and a flood condition could occur. Check that the drainage hose is raised to the recommended minimum height and that the pipe is not blocked.
  • F16 - Extremely high water level Disconnect or turn off the water supply and ensure that the water level does not rise any more. Then Book a washing machine repair
  • F17 - Door not closed properly. Close door firmly at the 3 o'clock position.
  • F20/1 - The thermistor resistance has drifted or the temperature scanning sequence is incorrect. The ambient temperature could be below freezing. Book a washing machine repair.
  • F30/31 - A motor drive problem has occurred. Try running the programme again. If the problem persists book a service engineer.
  • F40 - Water below protection level during a heat step. Book a washing machine repair.
  • F41 - Water level detect sequence incorrect. Book a washing machine repair.
  • F50/51 - Customer language and wash programme have not been saved. The system will run with default conditions (1000rpm max and English language). Book a washing machine repair to re-programme your product.
The code f-13 refers to the water valve. Check it for any obstructuions in the screen and if your thinking it is bad you can always swap the hot and cold lines and change the settings to get the temperature you want and that will tell you if one of the valves is not working. Say if you want cold but no cold is coming into the waher, swap the cold and hot lines and call for hot water, if cold comes in then, then you will know that the cold valve is bad. If neither valve is working then replace the assembly

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1 Answer

Got a hotpoint washing machine aquarius WT540 think catch is broken how can i open the door


If the catch is broken you are going to need to get at it from inside to release it.

This is usually best done by taking the top or back off and reaching in to release the lock.

Make sure you disconnect the electricty and water before trying this.

Jan 25, 2010 | Hotpoint Washing Machines

1 Answer

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I don't understand why replies talk about the C2 and C3 errors... The problem is C1! I have the C1 error. I start a programme, it does the draining cycle to check empty then starts filling. MI can hear water entering but it sounds slow at a low flow rate. If I leave it going, eventually the programme stops and the error is displayed: C1 Opening and closing the door allows the programme to continue. I get the error after the various stages of the programme, when it is filling for the next wash or rinse. So it's 4 or 5 times I think during the programme. Now, if I help the filling... When the appliance is filling, I open the door, and poor in a kettle or two of water, then the error does not happen (the fill is within the time expected by the appliance?) So I am thinking one of two things is wrong: 1) I have a flow rate problem BEFORE the water connection to the appliance. E.g. It is blocked somehow. 2) There is something which opens/closes the "tap" within the machine which is causing the flow rate to be low and it does not fill quickly due to that. No idea which of these two, but I did disconnect the hose of the supply and check that water flows quickly from it into a bucket, so I am thinking there is something inside the machine which "opens the tap" and it's not doing a good job of it. Anyone got a clue?

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2 Answers

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1 Answer

Door will not open


On my machine which is identical to this one I have to press and hold the stop button to end the programme and then turn off and unplug the machine to reset it. Following this run a spin only cyle(M) to get rid of the water.
Once the machine has drained and ended the M cycle try the door again. If this fails unplug the machine wait for a few seconds and then plug it in again and turn the program knob to any programme but do not start it running, just try the door it should open.
If all this fails it may be a problem with the contacts for the electrical stage of the door release or a faulty door lock.
Good luck, Al

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1 Answer

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hi there what u can do is take your drain hose and place into a bucket water will come out the door will release now check the pump and make sure that it is not blocked up with anything if it isnt check the drain pipe that is under the washer in the middle of the drum there will be water in there but check inside if anything is inside there it will slow down the empty programme and will not let the door release do u live in malta then m8 as my dad is maltease and im half

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Angie, pull the drawer all the way out and see if you have a lid seal blocking the inlet tube. There should be a releasing tab in the back. Just take your finger and feel where the fill port is. I have found many bottle lid seals blocking this fill port. Catriver..post back.

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