Question about AT&T Cell Phones
Posted by Anonymous on
No way except by a Factory Reset AKA a Hard Reset.
Hold the Volume Up button and the Power Button from powered off. It scrubs the phone clean, but you should get an option to Back Up first. Tell her to use a passcode that is impossible to forget, or write it down.
Posted on Dec 19, 2016
Testimonial: "Thank you! The trick worked. She lost her data, but it was a new phone so she didn't have much data in it anyway. It was a good lession for her."
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Posted on Jan 02, 2017
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