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Keurig platinum will come on and heat water but as soon as any button is pushed the screen dies and heating stops. Press a button again and the screen returns. And so on.Can this be reset?

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6 Suggested Answers

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 26 Answers

SOURCE: Loud Buzzing Sound from Dishwasher

have you ever seen green led "Clean" light flashing? before or about the same time the buzzing sound started? and if so that would indicate that the control senses a fault in the temperature rise during the heating cycle and that the electronic control could be reset by initiating a service diagnostic cycle.(which is what you were trying to do) pls reread your manual there are times during that sequence that some buttons have to be pushed at the same time and within a certain amount of time..possible that your machine also has a bad timer which would give you a buzzing noise..if thats the case I would recommend replacing the cpu or control board..or the machin all together..The Kenmore Ultra Wash Quiet Guard name is sears but whirpool has the contract to produce all "kenmore products.hope that helps.

Posted on Jul 30, 2009

  • 60 Answers

SOURCE: single cup keurig brewer. machine heats up but no

Call Keurig 1800 Cup Brew

Posted on Mar 23, 2010

  • 7 Answers

SOURCE: My Keurig platinum B70 will not pump water through

Please get a hold of the company at the number in the manual, they will send you a new one if they cannot fix it. Magic words, I got it as a gift three months ago, it worked fine until now. Worked on mine. Sending out a new one today. This company works with you until you are happy. and I am getting 4 boxes of coffee! Free!

Posted on Mar 29, 2010

  • 4102 Answers

SOURCE: 2008 Ford Taurus X. Drivers side heated seat

Hi, its bad news im afraid it is the heating element its over heated which they do from time to time so the only way your going to solve this is replacing the element, if the light wasnt lighting up at all then it could have been a fuse or a wire worked loose but as the light is flashing this is showing you a warning message that the unit is no longer operating due to a problem with the heating element.

the only option you have of solving this is to get the whole heating element replaced and the rest checking to ensure it wasnt a short that caused the element to pack up

let me know if you need further assistance ok

im sorry i couldnt give you good news or an easy fix but if you had said the light dont light up at all then i would have said check fuse and or the wiring harness but as your are getting the flashing light then this is telling you that the heater is cutting off due to a fault with the element.

Posted on Oct 04, 2010

  • 40 Answers

SOURCE: platinum B70 keurig coffee maker water heats up

1. Power off machine.

2. Using a metal paperclip, insert it into left side of top needle. It must insert at least 1" deep. Insert it into slot on right side and again from back of needle.

3. Remove KCup cradle. Separate bottom from top. In the top section, insert the paperclip up into bottom needle from the bottom upwards. It will not go all the way thru and this is normal.

4. Reassemble KCup cradle and reinsert it back into coffee maker.

5. Power on machine.

6. Brew a cup of water only. There may be coffee grounds in the water and these should eventually clear during the remaining steps. NOTE: A large cup brew cycle should output a full 8 ounces (235cc). Less means there is still a blockage

Posted on Oct 07, 2010

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Clearly, your issues are related to issues that can only be corrected at the factory.

Keurig Customer Service:

Dec 18, 2010 | Keurig Platinum B70 Coffee Maker

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Sorry to read about your problem, I hope this helps you out.

you can contact Keurig at 1-866-901-2739 or
You do have a 1 year warranty, and if you are out of warranty. They will give a discount on a new unit.
I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck


Dec 17, 2010 | Keurig Platinum B70 Coffee Maker

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I have called Keurig and gotten replacements for units... however... all keurigs will heat water... then stop... after a while, the water will get cool, and the unit will cycle on.
when you say shuts itself off, the whole unit does Dark?
If the whole unit goes dark, then you may have a bad overtemp sensor... most if not all appliances will have this featurew to shutdown everything if the sensors detect a higher then normal temperature.

If that's happening... call Keurig and tell them this,,, they should honor the warranty and ask you to send them you K-cup holder as proof of ownership... then you will get a replacement.
you now have a unit for parts or to sell on ebay for parts...

I can allways use the parts... :)

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