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I don't understand how my WD ext. hard drive works. It's USB 2.0. E Drive double click on my name, click on manage space, then view back ups & lastly delete the oldest files but keep the last 4-5.

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  • Hard Master
  • 3,368 Answers

It should behave like any other hard drive just a bit slower.

Posted on Jan 07, 2017

Testimonial: "I remember that when a friend installed the external hard drive, it was copying again what was already copied. He told me to delete a few of the older copied files and to just keep 4 or 5. I don't know how to do this. HELP!"

6 Suggested Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: Lap top will not boot correctly when not connected to ext hard dr

First u check the laptop Display
if it has display, thn it might be problem ur windows
instead of it.
if computer does not give display thn u check the power adopter of ur laptop.
after all gonig through these steps.even u find all these above steps perfect.
it will mean,
it might be problem of ur hardware.
lets check out it by ur computer vendor.


Thanks
Danish khan




Posted on Feb 02, 2009

  • 34 Answers

SOURCE: WD Passport Hard Drive Malfunction

Unfortunately, you have probably lost all the files on the drive. It may be possible to take it to a PC Repair shop and have them run specialist software on it, although the clicking sound indicates a hardware failure, rather than software. You have my deepest apologies, but this does happen... although rarely.

Posted on Feb 03, 2009

  • 1 Answer

SOURCE: My WD 250 GB ext. HDD, not showing data, but showing free space

files are there but data is not there & its showing file is empty

Posted on Feb 27, 2009

  • 10406 Answers

SOURCE: my wd smartware has suddenly stopped working. it

An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

Posted on Nov 21, 2010

bronk50
  • 27725 Answers

SOURCE: not recognising the drivers .

click start control panel administrive tools ,computer management ,device manager scroll down universal serial bus controllers you should see a yellow question mark?
right click to reinstall drivers
make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
hope this helps

Posted on Apr 20, 2011

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How do use Verbatim to back up files


Which operating system ?

Determine how much space you need. The first step in backing up your hard drive is to figure out how much space you will need to back up all of your files. You can do this in a couple of ways. Find out how large the hard drive is on your computer first to see if you can back up the whole thing. Click on "My Computer," right-click the "C" drive and select "Properties." This shows the approximate of your hard drive, how much space is actually taken, plus the space used by your operating system. If your hard drive is manageable (the space actually taken), back up the whole thing. Your second option is to create a file called "Backup" and copy all of your important files into it. Right-click on the folder once everything is copied over and choose "Properties" to find out the of the folder. This is how much space you will need to back up your important files only. Choose a backup method. Choose either an external hard drive, data disks (CDs, for example) or use an online backup service. Plug the flash drive or the External Hard drive into your computer's rectangular-shaped USB drive. Wait for Windows to recognize the system. Windows operating systems use "plug and play" technology, which means that computer peripherals like USB flash drives can be recognized instantly by the system without further need for device configuration. Open the drive on your computer. Open the "My Computer" directory if using Windows XP or the "Computer" directory if using Windows 7 or Vista. Locate the flash drive letter and icon under the section named "Devices with Removable Storage." Double-click the flash drive icon to open it. Transfer files to the flash drive. Click the "Restore" button in the top-right corner of the "Computer" or "My Computer" directory to shrink the window so that you can view your computer's desktop background. Open the folders or locations of the files which you want to save to the flash drive. Click and drag with your mouse each of the files and folders you want to save to the flash drive over to the empty space in the "My Computer" or "Computer" window. Release the mouse button to let the files "drop." Close the windows and directory locations when finished. Save files directly onto the flash drive. From an open file (i.e. text, spreadsheet, image files. etc.), click the "File" menu and "Save as" option. Select the "My Computer" or "Computer" directory in the drop-down menu at the top of the "Save As" box. Double-click the flash drive letter under the "Devices with Removable Storage" section. Click the "Save" button to save the file onto the flash drive. Close the windows and files when finished

Apr 03, 2013 | Verbatim Computers & Internet

1 Answer

Can't find back-up folder


You might have to create a folder you can do this by right clicking in the backup destination drive selecting new folder and name it lets say Back Up 2012 for the excercise.

Determine how much space you need.

The first step in backing up your hard drive is to figure out how much space you will need to back up all of your files.


You can do this in a couple of ways.

Find out how large the hard drive is on your computer first to see if you can back up the whole thing. Click on "My Computer," right-click the "C" drive and select "Properties."


This shows the approximate size of your hard drive, how much space is actually taken, plus the space used by your operating system.


If your hard drive size is manageable (the space actually taken), back up the whole thing.

Your second option is to create a file called "Backup" and copy all of your important files into it.


Right-click on the folder once everything is copied over and choose "Properties" to find out the size of the folder.

This is how much space you will need to back up your important files only.


Choose a backup method.

Choose either an external hard drive, data disks (CDs, for example) or use an online backup service.



Plug the flash drive or the External Hard drive into your computer's rectangular-shaped USB drive.

Wait for Windows to recognize the system.


Windows operating systems use "plug and play" technology, which means that computer peripherals like USB flash drives can be recognized instantly by the system without further need for device configuration.


Open the drive on your computer.

Open the "My Computer" directory if using Windows XP or the "Computer" directory if using


Windows 7 or Vista. Locate the flash drive letter and icon under the section named "Devices with Removable Storage." Double-click the flash drive icon to open it.


Transfer files to the flash drive.

Click the "Restore" button in the top-right corner of the "Computer" or "My Computer" directory to shrink the window so that you can view your computer's desktop background.


Open the folders or locations of the files which you want to save to the flash drive.

Click and drag with your mouse each of the files and folders you want to save to the flash drive over to the empty space in the "My Computer" or "Computer" window.


Release the mouse button to let the files "drop."

Close the windows and directory locations when finished.


Save files directly onto the flash drive. From an open file (i.e. text, spreadsheet, image files. etc.), click the "File" menu and "Save as" option.


Select the "My Computer" or "Computer" directory in the drop-down menu at the top of the "Save As" box. Double-click the flash drive letter under the "Devices with Removable Storage" section.


Click the "Save" button to save the file onto the flash drive.

Close the windows and files when finished


Hope this helps.

Nov 16, 2012 | Maxtor OneTouch 4 500GB External USB 2.0...

1 Answer

HI I HAVE A WESTERN DIGITAL EXTERNAL HARD DRIVE AND CAN'T GET IT TO WORK ON MY PC I HAVE WINDOWS 7 CAN YOU HELP ME


Just check in device manager...whether is detected by the computer.
you can go to my computer...right click on it...then click on manage.

if its detected there then go device manager...then go to disk management under storage...right click on the drive there with no name then click on change drive name letter..hit ok,,check in my computer you will see the harddrive there...else if you don't see anything in device manager...contact the manufacturer.

vikasbharti8_4.jpg

Aug 18, 2011 | Western Digital 1TB WD ELEMENTS USB...

2 Answers

Hi Experts! I am posting my question again, because the last solutions didn't work. are there any other solution to my problem I was using WD essentials 1TB and till two weeks I was working...


Don't format it yet.

Formatting will delete all your data.


It looks like your partition has " died "
Try fixing your partition with
http://www.ptdd.com/partitionerror.htm

Jun 11, 2011 | Western Digital My Passport Essential SE...

2 Answers

I want to back up my hard drive onto my Elements external drive. The computer says that the Elements 3607 does not have enough space. What do I do?


Well first of all check how many free space you have on your ext. drive. If you DO have enough to back-up your files,then i would suggest you right clicking on your ext. drive,choose properties and format it,but beware,formating will delete ALL your data on external drive.
If you think i was usefull,click on Thumbs up button,cheers!

Mar 07, 2011 | Western Digital Elements powered by WD 320...

2 Answers

My WD My Book Essential 1TB External is not showing up on 'My Computer'. It was working perfectly in the morning, then when I rebooted my machine it no longer showed up.


disconnect your WD ext HDD. and reboot your computer. then connect again. if still not showing. go to device manager (right click my computer then properties -- click device manager). expand by clickin "Disk drives" category here it will show all the hard drives installed in your computer including your WD ext HDD . if you see yellow sign on your external drive right click and remove then go to Action menu click on Scan for hardware. it should detect and install the driver again. if still the same or maybe its not on the list of Disk drives.. try to change another USB cable .. i hope this will help

Jan 03, 2011 | Western Digital My Book Essential 1TB...

1 Answer

I have a WD 1tb My Book and it stopped being recognized


1. Go to Start>> Right click My Computer>> Manage>> Device Manager 2. Expand the USB Controller section 3. Right click and Uninstall all of the listed USB devices 4. Reboot the system

Feb 28, 2010 | Western Digital MY BOOK HOME 1TB EXT...

1 Answer

WD Passport Elite 320 - won't install autobackup launcher


I just spoke to WD support...here is how to solve your problem:( I had the same problem and it works great now)
1. Connect your WD ext. drive.
2. Click open Computer.
3. Double click open the WD blue icon.
4. Double click open WD_Windows Tools.
5. Double click open WD drive manager.
6. Double click open the Setup icon for Vista 64 (the other icon
is for x86 windows)
run the setup and it will take care of your problem. enjoy!

Dec 01, 2008 | Western Digital Passport WDXML800UE...

2 Answers

Not Detected on PC


Since you say that it is detected in Device Manager and is shown as working properly, it would appear that the problem is that it is not getting a drive letter. Have you added anything recently that might take up a drive letter like a flash drive? If so, try removing both and then plugging the WD back in. If this is not the case or does not help, do this:

Assuming you are using XP.
Right click on My Computer and select Manage
The computer Management window will open, click on Disk Management
Do you see the WD in the window on the right?
Does it show a drive letter?
If not, you can assign it one by right clicking on it and selecting Change Drive Letter and Paths ...

If the WD does not show up in Disk Management, possible problems are:
1) USB cable is damaged, try another one.
2) USB circuits in the WD case not working properly, hard drive can be removed and put into another case.
3) WD USB case is good, hard drive is good but there is a loose connection inside. Open case and reseat everything.
4) WD USB case is good but the hard drive inside has gone bad (worst case scenario)

Sep 27, 2008 | Western Digital Passport WDXML800UE...

2 Answers

Wd problems


Change the drive letters, worked for me. I have 2 WD My Books, I made one R: and one S: worked fine after that. On vista go to Control Panel -> Classic View -> Admin Tools -> Computer Management -> Disk Management -> Right click on WD drive and change letter. For some reason G, F, E, ect seem to run into some problems

Dec 06, 2007 | Western Digital Caviar SE16 (WD5000AAKS)...

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