Question about LG Cell Phones

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I have nework locked lg phoenix2 i need to get unlocked how do I do so?

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  • LG Master
  • 15,180 Answers

You can only get this done if you own the phone and it is not on an undischarged contract. Most are 2 years from new. Your new cellphone provider will unlock it for you.

If it is a consumer code lock you are referring to, that can be removed by doing a factory reset.

If it is a network set PUK Code, then only the cellphone provider can give you the code. It has been locked with encryption at firmware level. Click on my name and there is an article in my Tips.

Posted on Dec 18, 2016

Testimonial: "I have a unlock code from the provider but when I try to get to the point to enter it it says network permanently locked and can not be unlocked"

  • 2 more comments 
  • Andrew Taylor
    Andrew Taylor Dec 18, 2016

    That indicates to me the phone may hay been reported stolen and is still on a contract with the last provider. They have permanently locked it so it can't be used. I would take it to physical store outlet for your provider and let them work it out.

  • shawn samuels
    shawn samuels Dec 18, 2016

    Tried they said LG locked it

  • shawn samuels
    shawn samuels Dec 18, 2016

    And I used it with straight talk for a few months

  • Andrew Taylor
    Andrew Taylor Dec 18, 2016

    Very strange. In that case you would have to contact LG and give them the IMEI number and ask why? Personally, I don't believe LG would do that as once sold, they have no interest in who is using it. Only cellular providers have interest because they give you the phone free, or at a discounted rate and then a portion of your monthly fee pays the balance of the purchase over a two year period. If you stop using their service before the two years is up, they lock it until the situation is resolved.

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Posted on Jan 02, 2017

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