Question about Jensen Audio Players & Recorders
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Posted on Jan 02, 2017
SOURCE: Mp3 Player wont connect
Try this: disconnect the player from the
computer, turn it off, hold in the volume + button, and reconnect the player to
the computer while holding the volume + button in. Keep holding the volume +
button for an additional 5-50 seconds. Windows should eventually go into
recovery mode and revive the player- it will pop up a window that says Found
New Hardware Wizard.
Posted on Jun 14, 2008
I first found that when I plugged my player into my computer it registered it as a MTP (Media Transfer Protocol) device and in turn never showed up as a storage device on my computer. I fixed this by going into my Control Panel -> System Icon -> Hardware Tab -> Device Manager button.
Clicking on the "System Devices" tab should have "Walkman" or MTP device. Right click on it and go to properties, now before doing anything it should say "Location -- ------ Location 0 (Walkman)" if not try unplugging the walkman and see if the MTP device you're looking at is removed from the list, just to make sure it's the right device we're looking for.
If you've confirmed it's the Walkman, click on the "Driver tab" and click on "Update Driver...". Then click on the "Install from a list or a specific location (Advanced)" option and click "Next". Now select the "Don't search. I will choose the driver to install." and click next. It should now bring up 2 driver choices, one being "MTP Device" and the other "USB Mass Storage Device". Select the USB option and select next, it will then install your walkman as a USB storage device and after that's done. It should be a matter of unplugging and plugging the Walkman back in and it should show up on your storage options in "My Computer"
Posted on Jun 20, 2008
If a friend has a externe case for the 2.5" harddisk, test it with this.
On the back side you find a screw in the middle, you can deploy the hd and test it.
Posted on Jan 17, 2009
SOURCE: Player Problem
There is a program that came with the installation CD called Philips Device Manager - you have to open it and click on the Repair tab. The program is available from Philips website if you have lost the CD.
-Tha Mp3 Doctor
Posted on Feb 25, 2009
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