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Hi my name is Emmanuel.I bought a used rav4 from Japan it come with clarion max960hd but the unit its locked and and was not provided the codes as I bought the car online.please can help me unlock it

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I replaced the battery in my car. Afterwards, i started the car and checked the head unit. The 'Clarion' symbol came and stayed on. I tried pressing every button but no go. HELP!

You have activated the anti-theft mechanism and it's deliberately awkward to defeat or it wouldn't be much use.

First, check all of the documentation which came with the head unit or with the car when you bought it; the security code is often written down or printed somewhere. Also check in the glove boxes as owners sometimes write the code inside them.

If this fails and the head unit was a factory fit item, then visit your car manufacturer's nearest main dealer with proof of vehicle ownership, proof of ID and the vehicle's VIN number ("chassis" number). The dealer can then look up the code; they may charge you for it but most supply them free if you're a regular customer for sales, parts or servicing.

If the unit is not a factory fit item then you can either contact Clarion or one of the many online code providers. Clarion want proof of purchase, independent suppliers just want your money. In either case, you'll need to remove the head unit in order to write down the serial number which will be necessary to look up the code number. Some will just take your money and fail to provide what you need, so exercise caution and only deal with proven trustworthy traders.

Good luck and I hope that you will kindly take a moment to rate my answer.

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