Question about Dell Computers & Internet
Disconnect any connected peripherals from your laptop. This includes USB drives, printers or external mice and keyboards. Connect the computer to only the charger and connect the charger to a wall outlet.
Step 2 Restart the computer if already turned on, or start the computer.
Step 3 Press the "Ctrl" key and "F11" key simultaneously on the keyboard when the Dell logo appears on the screen. The Dell PC Restore by Symantec window appears.
Step 4 Click the "Restore" option. A warning message appears.
Step 5 Click the "Confirm" option. Allow the computer to revert to factory settings. According to Dell, this process normally takes from eight to 10 minutes to complete; a progress bar appears showing the time until completion.
Step 6 Click "Finish" once the process completes. The computer will restart in the same state it was when you first purchased the laptop.
Posted on Dec 18, 2016
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Posted on Jan 02, 2017
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