Question about Samsung Refrigerators

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Hi there. Our Samsung fridge is not cooling. I have removed back cover and it has frozen solid in places. Seems to be a common problem. The fan is freely moving. what part actually needs replacing?

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It sounds like your fridge is not defrosting properly, a model number off the tag would be helpful.

Posted on Dec 21, 2016

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Samsung RF4287HARS not cooling and I cannot feel air blowing at all in either the fridge or freezer compartments Evaporator and fan at the bottom are running and unplugging and resetting does not bring up...


One possible senerio that could cause this is the coils are frozen up. If coils are frozen, no air can blow through the coils into either the freezer or refer section. This is caused bya failure of the defrost timer. (Don't know where it's located on yours but on an old one I owned, it was under the unit (accessible by removing a front cover) at the front. If the timer (or defrost coils) are not working, frost continues to build until te coil is frozen solid. This would oresent itself as a slow failure to cool, that is, each day (over 3-4 days) the refer section will get warmer.

Apr 14, 2014 | Refrigerators

1 Answer

Samsung fridge freezer RL38SCSW fridge isn't cooling freezer is fine please help


Hi Hannipan,
I know this is a bit late but it should help for others. We had the same problem with our RL38SCSW (caused by the freezer door being left ajar for the day) the problem is caused by the freezer trying to cool down the unit and goes into overdrive by freezing all the cooling coils in the back. The air can't circulate (via the use of the fan) and so the freezer stays cold but no cold air travels up to the fridge.
Take out all of the freezer trays and behind there is a plastic cover held in by one screw, remove this and carefully remove the cover (the top part needs to be pressed downwards to release) under there is a grey plastic cover this will most likely be frozen to the back so don't pull it. Use a hair dryer and try to melt the ice. Remove two more screws which hold it in place and eventually it should come out easily. Now you can see the coils behind are frozen up, leave them to defrost (don't chip at them! or alternatively use a hairdryer to help melt the ice) Once it's de-iced put it back together and you'll be good to go again.
(Make sure you don't keep the hairdryer and one area of the fridge you'll melt the plastic and also make sure you turn off the freezer at the plug before working on it)

Jan 28, 2013 | Samsung RL38SCSW (113 cu ft

1 Answer

Freezer works but fridge is not cooling like it should


If the fan in the freezer is working properly you may have froven the vent going from the freezer to the fridge. Try moving the adjustment dial in both directions. If it moves too "easy" the position bar may have fallen out of its recepticle. If it moves knda hard the vent is probably frozen solid. If the cover in the freezer is removavle, do it and look to see if the vent is frozen. A blow dryer is your weapon of choce here. If it's not frozen you will have to remove the cover from the adjustment dial in the fridge to the rear of the fridge to verify the adjustment bar.

Oct 10, 2011 | Refrigerators

1 Answer

Fridge not cooling; fridge temperature staying at 19c. power cool button not changing the temp.


On these models the technicians want to sell you circuit boards and other parts. These parts usually do not solve the problem.
First to get your fridge cold again. Remove all the drawers and shelves on bottom of fridge side and remove
rear panel to inspect coils. If coils are covered in clear ice like a solid block, then thaw/defrost this. A hair dryer helps.
Pour hot hot water into this area when finished until it runs out the drain at the back of fridge. The frozen solid drain is the problem. When finished use blocks to raise front of fridge so it leans slightly back. Supposedly this helps the drain from freezing again. The product is inherently defective and designed poorly, your problem is quite common.
We completely redesigned the drain on ours (not recommened for most people) and it works okay but I cannot wait to replace with a different brand.

Jan 23, 2011 | Samsung RS2534 Side by Side Refrigerator

2 Answers

Samsung SRS583HDP fridge not cooling. Side by side


Most likely the thermostat in the fridge, especially if it read 5 degrees until you reset it. Possibly the compressor in the fridge side as this fridge has twin cooling, or the circulating fan in the back of the fridge is frozen, which is a common problem as well.
Easiest things to try is to see if the fan is frozen and check if the fridge cooling is actually working. Turn off the fridge, remove the shelves, remove the 4 screws that hold in the bottom cover and the 2 screws that hold the water tank in. Cover should then come out a few inches. Reach behind and unplug the 2 plugs and pull out the cover. If the cover doesnt come out easily it may be glued to the back of the fridge by ice. Leave for a couple of hours and gently prize it off. Check for ice around the fan and that the fan spins freely. You could try sitting the cover inside the fridge, plug it in turn it back on for a few minutes (be careful) and then open the door and quickly look / listen to see if the fan is still spinning (it stops when you open the door). Leave the fridge off for a while until the ice disappears off the coils. Turn back on for half an hour. The coils should be icy again. Anything else call Samsung. If the deal in your country is the same as mine the fridge has a 2 year warranty but in the fine print the sealed compressor unit has five years on parts only. You could get the unit replaced for labour costs only. Check your warranty card.

Jun 22, 2010 | Samsung Refrigerators

1 Answer

I left my freezer door open by accident on a beko cda540w fridge freezer freezer defrosted now when i turn the fridge back on it does not seem to freeze and the fridge stays warm i can here the fridge...


you may need to manually defrost the evaporator coil. If condensation built up from the door being left open, it may have frozen the coil solid. At that point even the evaporator defrost bar won't be able to remove the ice. Remove the cover, if it is frozen solid, unplug the unit and use a hair dryer to defrost the ice.

Nov 13, 2009 | Refrigerators

3 Answers

Not cooling


Cooling fan, behind internal plasic panel is frozen up, happens with me regularly, self defrost function not working properly, i'm just fixing mine as I write. I have found that bottom drain hole was all full of ice also. Have cleared with anti-freeze/hot water till runs through. Take out all shelves, remove back panel, there are screws behind chrome bezel and also inde-odoriser recesses (those two square plastic covers). Unscrew plastic water chiller, be careful not to damage pipes. Remove the back platic moulding, unclipping wire connectors and cooling fan is fastened to back, it will be frozen up with ice! I use hair dryer/ de-icer to thaw, dry off as much as possible. Beware, moulding is mainly polystyrene, i.e fragile. I suspect that I keep getting problems because I didn't clear out the bottom drain hole, so it did not defrost. Tell tale sign is noisy fan (hitting ice) which eventually freezes up and stops blowing cold air which causes fridge to stop cooling, compressor still works though!

Jul 23, 2009 | Samsung RS2630SH Side by Side Refrigerator

1 Answer

Fridgedaire Elite frost proof fridge part not cooling, Freezer sems fine


If the frozen side is colder than normal and some extra frost is forming where the fan blows,and there is ice in the bottom of freezer compartment, and the cool side is not cool enough, their is a good possability the defrosting unit is not removing all the frost and ice . the defrosting unit has a timer (usually near thermostat) that turns off the cooling fan and compressor and turns on a small heater around the evaporator ( about 20 minutes every 2 days) (evaporaror is cold heat exchanger coil inside the back wall behind a cover near the recirculating fan0, the fan circulates air to both compartments through two small openings, if these openeing are closed by ice buildup cool air can not circulate to the cool side. cure 1. remove all food and leave fridge off for 24 hours with doors open (take precautions to ensure children can't get locked in side and suffocate, if you get a qt of water in bottom of unit (may leak on floor) ice buildup that the defrost heater can not remove melted and was your problem . turn frig on replace food on unit. cure 2. turn frig off, remove food from both sides, remove shelves that block access to evaporator, remove cover over evaporator if you see the evaporator coils free of ice look at openings (2) to other side, one may be blocked with ice the other with frost, carefully melt ice with hair dryer.
If the evaporator coil is solid ice heater or timer or fan has failed. good luck

Aug 09, 2008 | Zanussi Z57 / 3 Bottom Freezer...

2 Answers

RS21 DCNS FRIDGE COOLING FAULT


There is a fan behind the plastic. This distributes the cold air throughout the fridge. What happens is this fan stops turning due to freezing up. A temp solution is to unplug the samsung for 6-12 hours to allow the ice to melt from around the fan. This is a known design fault. It is easy to dismantle the plastic cover and defrost the frozen fan with a hair dryer, this way the fridge will only be off for about an hour

Aug 14, 2007 | Samsung RS2630SH Side by Side Refrigerator

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