Question about Rheem Water Heaters
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Posted on Jan 02, 2017
I had the same problem and called the manufacturer. The error code C-8 was followed by the number 76. They told me to disconnect the thermostat/digital display from the main unit. This was fairly simple to do by removing the front panel. The unit works steady now without shutting down after a few minutes. The help desk told me that the main circuit board needs to be replaced for the unit to work with the display and that they would mail me one asap. At least we have hot water again.
Posted on May 24, 2009
Contact Rheem; the Burner control unit has lost comm with the remote...the part is warranteed for up to five years.
Posted on Nov 01, 2009
Flashing code 76 is lost communication between the remote and the burner control assembly CCA (circuit card assembly). The CCA is still under warranty if purchased within the last 3 yrs. Contact Rheem customer service and have your Mod. and S/N available....explain to the agent you are recieving - flashing code 76...they'll walk you through the process.
Posted on Nov 01, 2009
Error code 13 is "oxygen depletion sensor" activated.
The first number is a sequence indicator.
If you need the training manual I have it and can send it to you.
I got Rheem to send it to me a while back and it is a big help when working with these units.
It covers th RTG-42, 53, 66 and 74.
Posted on Dec 13, 2009
Have 2 of these Rheem units in my house. Both had this same error code within 30 days of each other. And my neighbor has 2 units as well - and guess what - 2 months after mine stopped working because of the code - so did theirs. It is not something that can be fixed. It is a manufacturer's defect - and it looks like Rheem has yet another class action on their hands (like the one for the RTG - 74 PVN). They need to do a recall to repace these units.
Posted on May 08, 2010
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