Question about Dyson Vacuums

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My name is Janet Howerton. I have had my Dyson about 11 yeaars. My Animal vacuum is not picking up.

When using the attachments the suction is great, but when I vacuum the floor, it is not picking up at all. The roller is not turning. What can I do to help it?

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Check for a blockage in the head at the bend near the wand

Posted on Dec 18, 2016

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