Question about Dyson Vacuums

1 Answer

Dyson Ball DC41. Brand new, but the brush bar does not work. It moves when I push the unit, but not work with the machine.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

  • Dyson Master
  • 44,486 Answers

Take it in for a warranty check / repair / refund

Posted on Dec 17, 2016

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I just bought a new Dyson Ball, DC41. The brush bar does not rotate. Help!!


new items go back to the supplier or service agent for a warranty repair or check
check your user manual for a answer in the trouble shooter section

Dec 17, 2016 | Dyson Vacuums

1 Answer

Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?


I can think of three things that could be wrong.

The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.

The internal drive belt is worn, or the nylon bush that it runs on.

The clutch is worn out.

The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.

  • Dyson DC25, DC29 - Resetting the brush bar (Official Dyson ... www.youtube.com/watch?v=q--faamcC7g
    • BY ASKDYSON
    • 1 MIN
    • 127K VIEWS
    2011-09-29 · Want to watch this again later? Sign in to add this video to a playlist. How to clear and reset the brush bar of your Dyson DC25 or DC29 upright ...
  • Dyson DC25 Upright Vacuum Cleaner - Support ' Dyson.com www.dyson.com/Support/dc25/DC25-ANIMAL Dyson DC25 Upright Vacuum Cleaner Support. Skip to main content X. Shop. Shop vacuums; Shop air treatment ... The Dyson Helpline is available during the following ...
  • My dyson vacuum cleaner brush will not spin. It is not the ... howtomendit.com > ... > Household Appliances, Vacuum Cleaners My dyson vacuum cleaner brush will not spin. It is not the belt. ... How can I fix my dyson dc25? The turbo button is not working... Click here for the answer:
  • Brush bar not rotating - Dyson www.dyson.co.uk/.../brush-bar-not-rotating Brush bar not rotating. ... to ensure vacuums containing Dyson Cinetic™ science maintain constant suction. ... tested at the cleaner head.
  • The Brush Won't Spin on My Dyson Vacuum Cleaner ' eHow www.ehow.com > Home > Home Appliances > Other Home Appliances 2015-06-29 · eHow; Home; Home Appliances; Other Home Appliances; ... My Dyson Vacuum Cleaner's Beater Brush Won't Spin; Dyson Vacuum Brush Roll Not... My Dyson ...
  • Dyson DC25 brush won't spin when touching the floor. If I ... www.fixya.com > Forum > Vacuums > Dyson 2016-03-18 · Dyson DC25 brush won't spin when touching the floor. If I lift it off the floor it spins, once it touches the floor it stops. Any idea what the problem is?
  • Dc25 animal. front brush not working - Fixya www.fixya.com > ... > Dyson > DC25 Animal Bagless Upright Vacuum 2012-03-29 · ... Dyson DC25 Animal Bagless ... dc25 animal. front brush not ... I have a Dyson DC-25 animal. My brush bar did not spin and has been replaced with a ...
  • Dyson DC24 Brush Bar Motor - Dyson Medic - Dyson Medic dysonmedic.co.uk/dyson-dc24-brush-bar-motor It will not spin when the ... Dyson DC24 Brush Bar ... Unit Motor Dyson DC25 Dyson DC25 beater bar Dyson DC25 brush bar Dyson DC41 Dyson DC50 Dyson Motor Dyson ...
  • DC25 brush bar not working - Dyson Spare Parts with Free ... manchestervacs.co.uk/DysonForum/index.php?topic=738.0 DC25 brush bar not working ... My brush bar stopped working on my DC25 ball the other day. ... Manchester Vacs Dyson Engineer
  • Dyson DC24 - Resetting the brush bar (Official Dyson video ... www.youtube.com/watch?v=akGLQ7UbctY
    • BY ASKDYSON
    • 2 MIN
    • 275K VIEWS
    2011-09-29 · How to clear and reset the brush bar of your Dyson DC24 upright vacuum cleaner. DC24's brush bar is engineered to shut off for protection if ...


  • Mar 18, 2016 | Dyson Vacuums

    1 Answer

    Dyson DC54 brush bar not rotating. Have removed all the hair, cleaned the brush and replaced, still not spinning.


    Brushbar not turning Clutch check - Dyson

    www.dyson.com/...dyson...not.../brushbar-not-turning-clutch-chec...

    DysonBrushbar not turning - Clutch check. Please ensure that your hands are clear of the soleplate and brushbar before completing this test. Clutch check.

    Resetting the brush bar (Official Dyson video) - YouTube

    ? 3:52
    https://www.youtube.com/watch?v=AiKnefEr7ns
    Jan 16, 2014 - Uploaded by AskDyson
    How to clear and reset the brush bar of your Dyson DC41 Mk2, DC55, ... Dyson DC41 Mk2, DC55, DC65, DC66 - Resetting thebrush bar (Official Dyson video) .... Dyson Cinetic DC52, DC54with the Musclehead™ floor tool ...

    Dyson DC44 - Remove & clean the Brush Bar - An owners ...

    ? 4:13
    https://www.youtube.com/watch?v=_0a71p84sp8
    Nov 12, 2012 - Uploaded by Tom Strong Reviews
    Here is the fantastic Dyson Digital Slim Mk2 DC44 Animal. (DC45 in ... Europe) Here I show how to remove and clean the Brush Barof any tr... ... It is and easy operation and one you need to do whenever the brush is not clear.

    Dyson DC54 Support - Turbine head not working properly

    https://www.dyson.com.au/.../dc54/dc54...not.../turbine-head-not-workin...
    Dyson DC54 Support - Turbine head not working properly. ... If you cannot clear an obstruction you may need to remove the brush bar. Use a coin to unlock the ...

    Jan 24, 2016 | Dyson Vacuums

    2 Answers

    How do replace belt on dc41


    Ouch The video below shows how to to remove the brush head and how to clean it. I almost think that Dyson didn't ever expect this belt to break. The rest of the disassembly to get to the brush seems to be done by removing torx screws, I have not been able to find a replacement from dyson. A google search shows several sites that sell a replacement belt.
    Dyson DC41 DC43 Resetting the brush bar Official Dyson video
    Link to sears parts direct has a diagram of the brush head.
    DYSON INC Vacuum Parts Model DC41 2013
    Link to Dyson Parts with phone number for customer care.
    Variant Parts

    Sep 23, 2014 | Dyson Bagless Upright Vacuum DC41 Animal

    1 Answer

    Where is the reset switch on the Dyson DC41


    Hi there, it's Jack at Dyson.

    DC41 doesn't include a separate reset switch, as the reset mechanism is built into the on/off and brush control switches for convenience. If your brush bar isn't rotating, please follow the steps shown in the video below to reset the vacuum after removing any obstructions:


    Please note, the brush bar will never rotate when the vacuum is standing upright - make sure you recline the machine into the normal vacuuming position before testing it.

    If you'd like further help or advice after giving this a try, please give our experts a call on 0800 298 0298 (UK), 1-866-693-9766 (US) or 1800 239 766 (AU).

    Jul 13, 2014 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    Dc41animal leaves obvious tracks on beige carpet


    Hi Alan, it's Jack at Dyson.

    Like all Dyson upright vacuums, DC41 Animal includes a motor-driven rotating brush bar. This includes stiff nylon bristle tufts which sweep into the carpet pile, agitating out dust, grit and stubborn pet hair. This will also have the effect of raising the carpet pile where it's been trodden down from daily use - this is what causes the tracks you've noticed. You can see how DC41's brush bar and cleaner head are engineered to work in the video I've attached.

    It is possible to turn off the brush bar using the silver brush control switch next to the red on/off switch. However, the brush bar is an important factor in effective carpet cleaning and we would always recommend vacuuming carpets with the brush bar turned on - with the exception of delicate carpets or rugs.

    It does sound like your machine is working correctly, in the way it was designed. I hope this information is useful to you, but if you would like some further advice, please give us a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Aug 09, 2013 | Dyson DC25 All Floors Bagless Upright...

    1 Answer

    DC41 ANIMAL



    Hi Ashley, it's Jack at Dyson.

    I'm sorry to hear you've had difficulty with your DC41 Animal's brush bar. Although I note you've already tried resetting it, I would encourage you to try again - please make sure that you've reclined the machine into the vacuuming position as the brush bar will never rotate when the machine is standing upright. Try pressing the silver brush control switch (next to the red on/off switch) twice while the machine is turned on and reclined.

    If you do need further help after trying this, please contact us directly so we can confirm if we're able to help under the terms of your DC41 Animal's 5-year warranty. You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).

    Best wishes,

    Jack
    Dyson Online Customer Support
    www.dyson.com

    Jul 21, 2013 | Dyson Dc 41 Ball

    1 Answer

    Plush carpet setting on vaccuum?


    Hi there, it's Jack at Dyson.

    DC41 Animal's cleaner head is designed to self-adjust to different floor types - so you don't need to bend down to adjust a dial. You can see how this feature works in the video below. In addition to this, next to the red on/off switch you'll see a silver brush control switch, which allows you to turn off the brush bar for hard floors and delicate carpeting.

    Carpet manufacturers sometimes recommend vacuuming certain types of carpeting with the brush bar turned off - we'd suggest checking directly with the manufacturer of your carpets to ensure you're cleaning them correctly.

    If you'd like any further advice on using your DC41 Animal, please email us at askdysonUS@dyson.com and one of our experts will be in touch as soon as possible.

    Best wishes,

    Jack
    Dyson Online Customer Support
    http://www.dyson.com

    Apr 05, 2013 | Dyson Vacuums

    2 Answers

    Dyson dc 41 roller brush will not turn


    Hi there,

    You can download a .pdf copy of the DC41 user guide directly from our website:

    http://media.dyson.com/downloads/us/floorcare/manuals/DC41_OPMAN_US_181011.pdf

    Please note, for information on assembling, using and maintaining your machine, you can also find help guides and videos on our website:

    http://www.dyson.com/support/help.asp?product=DC41-IRSPU&article=32

    Sep 27, 2012 | Dyson Dc 41 Ball

    1 Answer

    On my dyson DC24 the beater bar attachment is not working.


    Hi its Darran at Dyson.

    You may to simply re-set the brush bar. The cleaner head will automatically switch the brush bar off to protect the motor should the brush bar become obstructed. To re-set this, switch the machine off, stand it upright and locate the red re-set switch on the side of the cleaner head. Push this re-set switch in as far as you can and then switch the machine back on. Once lowered into the vacuuming position, the brush bar should start turning.

    If this doesnt resolve the issue, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

    Kind regards
    Darran
    Dyson Customer Service.

    Jan 02, 2010 | Dyson Ball DC24 Bagless Upright Vacuum

    Not finding what you are looking for?
    Vacuums Logo

    Related Topics:

    28 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Dyson Vacuums Experts

    AskDyson
    AskDyson

    Level 3 Expert

    2572 Answers

    Les Dickinson
    Les Dickinson

    Level 3 Expert

    18402 Answers

    Samyfam
    Samyfam

    Level 3 Expert

    379 Answers

    Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...