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Have a ge profile refrigerator model PGSS5RKZA, control panel is flashing, water and ice dispenser not working and lights off when doors are opened.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

  • 1073 Answers

SOURCE: GE Arctica (PSS26NGSB) ice and water dispenser

need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

Posted on Apr 12, 2008

maklean
  • 1665 Answers

SOURCE: Ice and Water not dispensing. Light button not working

http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

Posted on Jul 04, 2008

SolutionGuy
  • 331 Answers

SOURCE: GE Profile Refrigerator Ice/Water dispenser not working

Hi Urban Woman,

Unfortunately, your dispenser interface board has gone to appliance parts heaven and needs to be replaced. Fortunately it's relatively cheap. If I recall correctly, all you have to do to access the dispenser board is use a small flat screwdriver. There are 2 locking "tabs"/slots on either side and underneath the board (you will barely be able to see it, they're just that small). 6fb5654.jpg

Of course you already know that you need to unplug the fridge before doing any repairs so I can skip that part.

Insert your screwdriver into those slots and pry the bottom of the board out. Then grasp it with your hands and remove it completely. There are three wire bundles on it, remove them and re-install them on the new board. Then simply snap the new board into place.

This should take maybe 15 minutes to do... super easy job.

SG

p.s. Here's a link to the service manual, but the removal of the dispenser board is not in it (everything else is, though, so it may come in handy later)

p.s.s. Since you're going to be unplugging the fridge for the repair, you ought to go to Home Depot and pick up one of these to plug it back into. Transient voltage spikes are most likely the cause of all your woes... including the main board that was replaced.

Posted on Apr 01, 2009

  • 19 Answers

SOURCE: Ice maker in our GE profile refrigerator is not working

Ice maker Diagnostic Test:

- Remove the ice bucket
-Turn the ice maker off, wait 15 seconds than turn it back on
-Press the ice paddle three times, this will begin diagnostic test.
-PLEASE DO NOT TOUCH ICE MAKER DURING DIAGNOSTICS

-In 3 minutes you should see the rack inside turn 360 degrees
-AND the ice maker bowl should fill with water

-IF either DID NOT work, call 1-800-GE-CARES for ice maker replacement. A service call is approx $80. The $80 will be deducted from the part/labor if you choose to purchase/install parts from the service technician. If not, you will pay for the service call. Good luck.

Posted on Apr 05, 2010

  • 2 Answers

SOURCE: lights on panel blinking. ice dispenser keeps opening and closing

there is the HV board on the back under a cover . 2 680uf capacitors @ 35v are likely domed instead of flat on the top and are likely hot. replacing these with an equal value will cure the problem. they are in parallel so 1000 and 470uf will cure it. mine was same model except white. local dealer said no warranty. did not call maytag but he indicated it might help. good luck

Posted on Jun 02, 2010

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http://www.repairclinic.com/0100_1.asp
There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

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