My cord has frayed at the plug insertion and no longer works. Is it replaceable and can I get new cord. The serial number for the Dyson canister vac is 733-US-B27415

check charger and battery

you need to see a vacuum repairman

Hi there,

I note your question was submitted in January, so hopefully you've been able to replace the brushbar assembly at this point.

If you haven't yet installed the new brushbar, you may find the video below useful in showing how to remove the old brushbar and fit the new one before reassembling the Motorhead.

I hope this helps. If you'd like any further assistance, please call us on 1-866-693-9766, or email at [email protected]

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

While it doesn't require a collection bag, a Dyson-brand vacuum cleaner can still suffer the problems of wear and tear that are prone to any vacuum cleaner--for example, a frayed power cord. If the power cord of your Dyson vacuum cleaner has become frayed, change it immediately to avoid a dangerous electrical mishap. You will need a replacement cord from an electronics service center, along with a few common household tools. You do not need electrical skills to complete the task.
Follow this steps on how to replaced the power cord assembly:

1 Unplug the Dyson vacuum cleaner's power plug from the wall outlet. Press the button on the top front of the plastic collection cover. Lift the cover off the front of the vacuum cleaner and place it aside.

2 Trace the power cord to where it enters the back bottom of the vacuum cleaner. Remove the screws from the panel surrounding the power cord with a Phillips screwdriver. Remove the panel. Aim the beam of a flashlight inside the compartment so that you can see where the wires at the end of the power cord wrap around two screws on the motor assembly. Loosen these screws with a Phillips jeweler's screwdriver.

3 Pull the power cord out of the compartment and dispose of it properly. Strip a 1/2 inch of insulation from the ends of the two wires of the replacement power cord. Run the wires into the compartment along the path of the original power cord--pushing the wires into the grooves inside the compartment.

4 Tie a knot on the cord on the inside of the compartment to prevent the cord from being pulled out.

5 Wrap the exposed end of each wire of the power cord around the loosened screws. Tighten the screws. Replace the panel and reattach the screws. Stand the vacuum cleaner right side up. Place the bottom of the plastic collection cover into the bottom front slot on the vacuum cleaner. Push the cover back on the front of the vacuum cleaner.

After checking with Dyson, it appears it can be fixed but depending on the age, it might be more cost effective to just buy a new one. There are not a lot to the dyson vaccums to repair. Plugging the vac into double the voltage would have fried the motor and that will need to be replaced. There is not reset or surge protector. With shipping and replacement of the motor, we would recommend a new vac. Good luck and sorry!

check out this web site for some possible other fixes before buying a new one:
http://www.dyson.com/support/help.asp?model=SUP-DC14&article=2

main bearing in the motor has gone. take it to your local vac shop 39 for a new motor

The machine needs a new switch. The switch is stuck to the "on" position.

Hi there,
I have made a video showing how to replace the motor on a Dyson DC08. If you follow the instructions you should be able to do it. If you find the video helpful please give me a thumbs up or a comment.
If you find you need parts for this procedure I would recommend Vacuumspot or Nelson Vacuums
Dont forget to let me know how you go!.

put some vac freshner in the canister put the vac out side if its fine plug in and switch on leave runing for around 10 minutes that should solve the odour

The number to the Dyson company is behind your dirt canister. They should be able to help you over the phone.