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Weiser Smartcode 5 stopped working even though the batteries are good

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Posted on Jan 02, 2017

  • 963 Answers

SOURCE: POWERBOLT Weiser Powerbolt Deadbolt, not opening. even after changing batteries

You didn't say much about the lock's symptoms beyond it worked great, then stopped. Here is the link to the troubleshooting instructions. The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Weiser has a one year warranty against electronic malfunction and a lifetime warranty against mechanical and finish problems.
You can review it and contact them for further assistance from this link:

http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspx

Since you've had your lock "working great for a long time", I'll assume that it's probably an electronic problem, out of warranty, and Weiser will want you to order a replacement power board at a considerable cost. You can try leveraging them with Dissatisfied Customer outrage, and maybe they'll send you the part for free.Then, it'll work great for a long time, and you will be back in this same boat again.
After more than a year on this website, I've seen far more Powerbolt problems than any other, which leads me to my opinion that it is not very reliable, to say the least. After contacting Customer Service, if they won't replace your part for free, you may wish to consider cutting your loss and installing another brand of lock. Again, it's only my opinion that you consider a Schlage lock instead.
Good luck!

Posted on Aug 30, 2012

  • 1 Answer

SOURCE: I installed a weiser smartcode lockset and the

2 important things which may seem dumb but solved my problem:

- Make sure that once everything is in place, you hold the lock button before inserting battery pack (and keep holding the lock button) until you hear 2 beeps. The latch should come and go.

- Last but not least, make sure you put NEW batteries in... I had old batteries and when i tried it seemed like is was working but could not finish the door direction finding sequence stated above. Make sure they are new and it should work!

Posted on Dec 24, 2013

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1 Answer

Weiser lock powerbolt only goes half way and a green light flashes 5 or 6 times with a beep, how do i fix


Brent, Try resetting initialization/ installation or contact weiser. Attached you will find links to your manual. Check the attached links,instruction and guides, Good luck
"I hope this helped you out, if so let me know by pressing the helpful button. Check out some of my other posts if you need more tips and info."
http://www.weiserlock.com/pdfs/instructions/electronics/smartcode.pdf
http://www.weiserlock.com/PDFs/instructions/Electronics/5062000-Powerbolt2-Instructions-eng.pdf
http://www.weiserlock.com/en/customerservice/productsupport/supportcontact.aspx

May 26, 2016 | Weiser Lock Locks & Locksmithing

1 Answer

How do I enter new code?


[PDF]Quick Reference Installation & Programming Manual

www.weiserlock.com/.../electronics/smart...

Translate this page Weiser Lock25605-02 Weiser SmartCode Manual. Program. Button .... Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into .... anyone withaccess to the power board can change these codes, you must restrict access ...technical means, or evaded by entry elsewhere on the property. No lock.

Nov 26, 2015 | Weiser Lock Locks & Locksmithing

1 Answer

Need a video how to program my keyless entry deadbolt lock


Which manufacturer made the keyless deadbolt lock? Make sure that the batteries are good in the unit.

I have an older Weiser Powerbolt deadbolt lock that is programmed by taking off the cover on the inside of the door. This model has handheld remotes and the keypad. Inside there are three yellow buttons. Two match the cover's lock and unlock buttons. Press and hold the third button (in the center of the set of buttons). Then enter program in the code within a few seconds and press the enter button to set the code. If the unit beeps again, the code is set. If the unit doesn't beep, retry from the press and hold the Program button step.

Another model of the Weiser Powerbolt lock has the Program button either on the top left or lower right hand side of the board (depending on the way the door opens) under the cover. Press the Program button once and then enter the 4-8 digit code. Press the Lock button to set the code. If you hear a long beep, the code was accepted; otherwise try to program your code again.

Kwikset Powerbolt locks are programmed the same way as the second Weiser Powerbolt described above.

Kwikset SmartCode locks have their Program button in the center of the bottom of the control board. Otherwise the programming is the same as that given above for the second version of Weiser Powerbolt locks.

MiLocks have three buttons in a horizontal line. The left-most button is the Set button. Press this then enter the code followed by the Unlock button. The code must be entered within 5 seconds of pressing set.

Baldwin Hardware's Boulder series of keyless entry deadbolts are programmed just like the Kwikset SmartCode units.

I don't know of any videos. Most manufacturers do have PDF files with the programming instructions.

I hope this helps. Please add more information about your deadbolt for extra assistance.

Cindy Wells
(I end up replacing the batteries often on the lock I have; it seems like they last 6 months or less.)

Oct 20, 2013 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...

1 Answer

POWERBOLT Weiser Powerbolt Deadbolt, not opening. even after changing batteries


You didn't say much about the lock's symptoms beyond it worked great, then stopped. Here is the link to the troubleshooting instructions. The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
http://get.adobe.com/reader/

Weiser has a one year warranty against electronic malfunction and a lifetime warranty against mechanical and finish problems.
You can review it and contact them for further assistance from this link:

http://www.weiserlock.com/CustomerService/WarrantyInfo/Powerbolt.aspx

Since you've had your lock "working great for a long time", I'll assume that it's probably an electronic problem, out of warranty, and Weiser will want you to order a replacement power board at a considerable cost. You can try leveraging them with Dissatisfied Customer outrage, and maybe they'll send you the part for free.Then, it'll work great for a long time, and you will be back in this same boat again.
After more than a year on this website, I've seen far more Powerbolt problems than any other, which leads me to my opinion that it is not very reliable, to say the least. After contacting Customer Service, if they won't replace your part for free, you may wish to consider cutting your loss and installing another brand of lock. Again, it's only my opinion that you consider a Schlage lock instead.
Good luck!

Aug 30, 2012 | Deadbolt Weiser Powerbolt 1000 Keyless...

1 Answer

Electronic keypad stops working after 5 or 6 uses. If I pull then replace a battery, it beeps once then works for another 5 or 6 times then stops. Pull the battery again and the same thing. Any ideas?


Weiser has a one year warranty for electronics problems and a lifetime warranty against mechanical and finish problems with their locks. Contact them from this link:

http://www.weiserlock.com/en/Products/SmartSeries/Powerbolt.aspx

Good luck!

Dec 13, 2010 | Weiser Lock Powerbolt 1000 Lock

1 Answer

I have a keyless weiser deadbolt. Can't find any model # but bar code inside reads 0550B05755CC. Has worked well until I tried to lock going out and only got long beep. Tried to recode and will not open or...


Very common for the keypad to stop working.
check that the keypad is not defective. You can disconnect the batteries and then unplug the keypad. Now put the batteries in without the keypad connected. If the beeping stopped, your keypad may need replacing.
You can get a replacement at the store where you bought it for free or call the Weiser support line and they will mail you one for free.

Dec 08, 2010 | Weiser Lock ED1460X3VKD Powerbolt 1000...

2 Answers

I installed a weiser smartcode lockset and the motor is turning the wrong way. How do we fix this?


2 important things which may seem dumb but solved my problem:

- Make sure that once everything is in place, you hold the lock button before inserting battery pack (and keep holding the lock button) until you hear 2 beeps. The latch should come and go.

- Last but not least, make sure you put NEW batteries in... I had old batteries and when i tried it seemed like is was working but could not finish the door direction finding sequence stated above. Make sure they are new and it should work!

Feb 14, 2010 | Weiser Lock Locks & Locksmithing

1 Answer

Dear Sirs: I have a Weiser keyless locke


  • Take out batteries and unplug powerstrip.
  • Let it sit for 1 minute, then put the batteries back in and wait another minute.
I contacted customer support... they tell me the FAQ information on their own website is incorrect. The opposite is true, therefore the following is correct:
  • If it does not beep, the powerboard needs to be replaced
  • If the unit continues to beep, the keypad needs to be replaced
Here in Canada, they will send you a new one within 3-5 days free of charge. Call customer support:

Canada: 800-501-9471
US: 800-677-LOCK

-=dån=-

Jul 15, 2009 | Weiser Lock Powerbolt 1000 Lock

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