Question about Locks & Locksmithing
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
You didn't say much about the lock's symptoms beyond it worked great, then stopped. Here is the link to the troubleshooting instructions. The Weiser brand and Kwikset brand Powerbolt are identical (Black & Decker), so these instructions will work just fine for you:
A note about PDF files: If you cannot view a given file, you need to first install Adobe Reader. You can get the free download here:
Weiser has a one year warranty against electronic malfunction and a lifetime warranty against mechanical and finish problems.
You can review it and contact them for further assistance from this link:
Since you've had your lock "working great for a long time", I'll assume that it's probably an electronic problem, out of warranty, and Weiser will want you to order a replacement power board at a considerable cost. You can try leveraging them with Dissatisfied Customer outrage, and maybe they'll send you the part for free.Then, it'll work great for a long time, and you will be back in this same boat again.
After more than a year on this website, I've seen far more Powerbolt problems than any other, which leads me to my opinion that it is not very reliable, to say the least. After contacting Customer Service, if they won't replace your part for free, you may wish to consider cutting your loss and installing another brand of lock. Again, it's only my opinion that you consider a Schlage lock instead.
Posted on Aug 30, 2012
2 important things which may seem dumb but solved my problem:
- Make sure that once everything is in place, you hold the lock button before inserting battery pack (and keep holding the lock button) until you hear 2 beeps. The latch should come and go.
- Last but not least, make sure you put NEW batteries in... I had old batteries and when i tried it seemed like is was working but could not finish the door direction finding sequence stated above. Make sure they are new and it should work!
Posted on Dec 24, 2013
Tips for a great answer:
May 26, 2016 | Weiser Lock Locks & Locksmithing
Nov 26, 2015 | Weiser Lock Locks & Locksmithing
Oct 20, 2013 | Deadbolt ELECTRONIC DEADBOLT KEYLESS ENTRY...
Aug 30, 2012 | Deadbolt Weiser Powerbolt 1000 Keyless...
Jan 02, 2011 | Weiser Lock POWERBOLT ELEC DEADBOLT
Dec 13, 2010 | Weiser Lock Powerbolt 1000 Lock
Dec 08, 2010 | Weiser Lock ED1460X3VKD Powerbolt 1000...
Feb 14, 2010 | Weiser Lock Locks & Locksmithing
Jul 15, 2009 | Weiser Lock Powerbolt 1000 Lock
194 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: