Question about Avanti Top Load Washer W797

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Avanti W797: Tub won't spin or water does not empty.

My Avanti W797 is about 2.5 yrs old. It will not perform the spin cycle nor will the water empty.

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  • breeangel10 Sep 06, 2008

    where is the water pump?

  • merisa4 Nov 08, 2008

    Hi, Themachine won't drain, rinse and spin. The problem comes from the water pump but how to access it if everything is glue together? Where is that magnet, how it looks like?

    tks a lot

  • Anonymous Mar 24, 2014

    Can i fix it with tape?

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Had the same problem. The water pump is not working and since it cant drain water it wont spin. A easy fix. There's a magnet located on the water pump thats comes lose. Simply tie it back into place.

Posted on Apr 20, 2008

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Cold water inlet never stop. whenever I turn on the tap ..the water from cold water inlet will not stop ,even the mashine is full....

Posted on May 26, 2008

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The water pump is underneath of the washer, pull out the cover against noise and the water pump is right there; get a screw driver and take out.

Posted on Dec 14, 2011

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My avanti w797 will drain water but won't spin to wash the clothes. It only spin at last 3 minutes. Please help.

Posted on Feb 03, 2016

I took out the water pump and found a paper clip in it which was keeping the pump impeller from spinning! I took it out and reinstalled the pump and now it works fine.

Posted on Apr 20, 2008

  • Sarah Dobrosky Nov 15, 2011

    Where is the water pump located? I'm having the same problem with the water still in the machine. I'm nervous to disconnect/do anything without knowing exactly what I'm doing.

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Posted on Jan 02, 2017

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1 Answer

Model W797. Why won't tub spin or water empty?


it could be 1 or any number of things , starting with the control board /timer ,broken belt ,gearbox pump . a repairman might be your only course if help

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1 Answer

Avanti W797 wont spin.


It is possible that the machine does not start off the cycle because there are errors due to feedback from the inputs. For the program to start up the main program controller must initiate the INLET/MOTOR/DRAIN pump/ valve to open up and allow each function to be driven starting from the flow of water into the drum as also the drain valve to open to exit the water at the point of the program cycle. If this does not happen then the voltage at the valve/motor/pump must be checked or the fault relates to no voltage from the controller. This means the controller is a suspect.

If the water flows though the inlet then the flow pressure should be good, if not the inlet valve is bad or there is dirt in the filter. Also check the flow at the inlet of the water line. Once the water comes into the system the WATER LEVEL SENSOR - normally a pressure switch- must activate at the preset/chosen level to give the signal to the program controller to switch on the motor. What is most important for the motor to start functioning is that the door switch must be ON when the door is shut or this will be an error for starting the motor for rinse and wash.

Check this link to replace the inlet valve:

http://www.espares.co.uk/advice/washing-machines/a/7/1408/how-to-replace-the-inlet-valve-on-a-washer-dr.html

Finally after the wash the drain valve will be activated, the water is allowed to come in to rinse and then finally the dry spin with the drain valve/pump activated so as to drain off all the water from the clothes during the spin.

Make sure that a fault in any of the cycle will relate to the specified action, so check the command from the program module and then the executing device be it the valve or motor or pump.

Please check the link below:

http://www.repairclinic.com/Washing-Machine-Troubleshooting?red=Washing-Machine-Repair-Help

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