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I ordered on Nov.27/16 a outdoor wallclock/thermometer and it was charged to my visa. this order was confirmed of dec.1/16 and to date the order has not been delivered. please advise

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Nothing to do with fixya site
call the supplier on the phone and ask about the delivery

Posted on Dec 17, 2016

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Posted on Jan 02, 2017

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I have a message on my phone and my Iphone each time I make a call they advice a phone number account is expired,i have de confirmation to my renewal 8/31/2015


Sadly there is absolutely nothing we here at FIXYA can do for you . this is between you and whatever phone service you have or had .

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I have had for charges on my VISA Acc. for products I have not ordered or received. These charges occurred in Sept., Oct., Nov. & Dec. of 2013. I would like to receive credit for these transactions....


Call Visa and talk with them.
They probably have a statute of limitations.
Going on 5yrs will make it seem like to them that you didn't care.
Don't hold your breath on getting the $$ back if it has indeed been since 2013.

Feb 16, 2018 | Computers & Internet

1 Answer

I want to make a reverse payment on my debit card


One of the benefits of making purchases with a Visa card, is that you can reverse a charge if the product you ordered never arrived if it arrives damaged or if a false charge is made.

If a merchant will not reverse your charge, Visa will handle it for you, and thoroughly investigate your official dispute.

1
Return to the merchant and ask to reverse the charge to your Visa.
If the merchant won't work with you to reverse the charge, move on to Step 2.

2

Contact Visa. You will need to provide the customer service representative with the date, amount of the charge, the name of the merchant, and a reason why you want to dispute the charge.

Visa will then contact the bank of the merchant, and ask for a charge back.
3

Write a letter to Visa explaining the situation with the above information, if Visa requires you to do so. This happens in some cases.

Visa may also require your signature to pursue the charge back, especially if the merchant has breached the law in any way.
4
Contact the authorities and report the charge if the merchant charged your Visa card illegally. Visa will require you to do this, if you have not already.

Dec 31, 2013 | Computers & Internet

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