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I've had problems with my Roku this week and just discovered the "power cord" is loose at the Roku stick and now have it kinda rigged (taped) so it works. Is there a way to tighten that connection ?

The most common causes of power problems there are:
1. The wire inside the power cord is broken at or inside the
connector to the Roku device, usually inside that little webbing.
I is called a 'strain relief' for a reason.
2. The connector is broken loose from the circuit board inside.

Mar 03, 2018 | Roku Televison & Video

3 Answers

How do I connect my Roku?

1.Connect the Roku Stick to the HDMI port on your TV.
2.If your Roku player has an Ethernet port, you can use the Ethernet 3.cable to connect the Roku player to your router.
4.Insert the batteries to your Remote carefully.
5.Connect the power to the Roku player and connect the power adapter to the electric outlet.
6.Choose the language when the Roku player is turned on.
7.Choose your wireless network from the list then connect your Roku player to the internet.
8.Once connected your Roku player will download the latest version software.
9.Create a Roku account and activate your Roku player.
After creating you can log into your streaming device to enjoy watching your favorite channels on Roku.


Dec 26, 2016 | Roku Streaming Stick

1 Answer

My hdmi input 2 gets a no signal blue screen. My Roku is hooked up to this port. have replaced hdmi cables and even got a new roku.

Sounds like you have done everything correctly and have covered all the angles.

Set Up and Troubleshooting is here. If nothing in that, contact them direct as the unit might be faulty. You did have verified power to the unit?

Setting Up Your Roku Roku Support

Mar 18, 2016 | Polaroid Televison & Video

2 Answers

Channels for roku are displayed but cannot control them remote is frozen

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Jun 14, 2013 - 15 posts - ‎11 authors
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Roku Remotes Information & Troubleshooting - Roku Support

Jan 01, 2016 | Motorola Mobility ROKR E6 Smartphone

1 Answer

I'm setting up my new Roku and when I get Roku updates it says cannot connect to Roku (error code 011) try later

If you are attempting to setup your Roku player and you see a Code 011 error, this means the Roku player momentarily lost connection to the Roku update server. There may be a chance that Roku servers are not available due to a scheduled maintenance. When this happens, try again after a short period of time. Then just perform a power cycle of the Roku player with the instruction below. You should be able to continue where you left off.
To resolve this do the following:
  • Power cycle the Roku player by removing the power connector from the back of the Roku player. Wait 30 seconds, then reconnect the power. Wait for the player to restart, then follow the on-screen instructions.
  • If power cycling the Roku player did not resolve the error then a network power cycle might.
    • To do this remove the power connector from these devices. (note that your router and modem may be one physical unit)
      • Roku player
      • Wireless router
      • Modem
    • Wait 30 seconds then reconnect the power connectors in this order, waiting 1 minute between each device to allow it to fully boot.
      • Modem
      • Wireless router
      • Roku player
    • Follow the on-screen instructions from the Roku player and TV.
If none of the above steps worked then a reset of the Roku player may be needed. To reset the Roku player:
  • Find the reset button.
    • Examples of where to find the reset button are below.
  • Press and hold the reset button for 30 seconds then release.
    • The Roku player will then restart.
  • Aug 20, 2014 | Roku 2 XD Streaming Player 1080p (3050R

    1 Answer

    How do I connect my new roku?

    You could see something for sure.

    Verify the input you have the Roku plugged into is the one you currently have selected on the TV.

    If that doesn't work, plug use a paperclip to press the small "reset" button button the Roku.

    You can also choose to perform a hard reset:

    Hard reset

    If a soft reset doesn't fix your problem, a hard reset may be your only option. This will clear all data off the Roku 2 and reset it to factory default settings.
    1. Remove all cables except the Power cord.
    2. Using a paper clip, press and hold the Reset button on the back of the device for about 15 seconds.
    3. Continue to hold the Reset button, then remove the Power cord from the back of the unit.
    4. Release the Reset button, then plug all of the cords back into the device.
    The Roku 2 should walk you through the setup process again.
    You can also accomplish a hard reset by selecting Settings > Factory reset > Factory reset > Yes on the device's menu.

    Finally, try using a different HDMI cable.

    Let me know if any of this helps.


    How to Hard and Soft Reset the Roku 2

    Jun 06, 2014 | Televison & Video

    1 Answer

    Roku remote wont work

    try to change the batteries. Or try to power cycle the Roku player by unplugging the power cord. You can also contact so that they can assist you better.

    Feb 18, 2014 | Roku 2 XD Streaming Player 1080p (3050R

    2 Answers

    Roku 1 setup

    There are several factors that will affect or can cause problems in connecting your Roku to your Router.

    If you're getting an error message on Roku like 014, 011, make sure to indicate it in your response. Normally, if you're getting 014 message, you can follow these steps:

    . A simple power cycle resolves most of the issues. To perform a power cycle, please follow the instructions below:

    1. Unplug the power cables from the modem, router and the Roku player.
    2. Connect the power cable to the modem (after a minute). Once all the lights on the modem are lit, plug in
    the power cable to the router and then to the Roku player.
    3. Go to "Settings" and redo the complete Roku setup.

    If the issue continues to occur, please try the channel 1 or 3. Should it persist, you may reset the Roku
    player. Here is how:

    On the back or bottom of the Roku unit, you should find a recessed little hole.
    - Use a pin or paperclip to press and hold the button for 30 seconds (please ensure that the power light
    blinks while you are holding it down).
    The Roku device will reset to default and be ready for setup again.

    If the problem continues, please reflash the software via the secret screen:
    1. Press the "Home" button for 5 times.
    2. Press the "Forward" button for 3 times.
    3. Press the "Rewind" button twice.
    4. Choose Update Software and the Roku player will then restart.

    You can comment your serial number or the error message that you're getting. If your getting 011, just power cycle your entire network. Also, please make sure that you're not connecting the Roku to a Guest network. The speed of your connection matters as well. It should be atleast 1.5mbps.

    Jan 27, 2014 | Linksys Computers & Internet

    1 Answer



    You must match the TV's input connections and the Roku output on your remote. This means if the Roku's output is connected to your TV's "HDMI 2" (or A/V 2, etc.), you must be able to select HDMI 2 (or A/V 2, etc) on the TV - either with your remote or pressing a button on the TV itself.

    Sometimes, the TV will skip over unused inputs when it was first set up. This is done to reduce the number of button presses to go from say "HDMI 1" to "HDMI 4" by programming OUT the HDMI 2 & HDMI 3 choices.

    You'll need to program IN the input that your TV uses to connect the Roku if it isn't already available. You MUST connect cables properly if not using HDMI. RGB is Red-Green-Blue and must be connected to RGB jacks at the Roku and TV for a picture and the the White & Red (left and right) audio must connect the the corresponding Red / White audio jacks - or it will provide strange results.

    Make sure the power plug is connected to an outlet that is ON and connected to the power jack on the Roku box itself. Unless you have a defective Roku box or TV, it SHOULD work. You can try using a different HDMI or A/V jacks on the TV to determine if it is the TV jacks or not.

    Good luck!

    Sep 10, 2013 | Televison & Video

    3 Answers

    Roku 2 remote won't work


    If you have a Wi-Fi Roku remote or a bluetooth Roku Remote, the remote needs to be paired with the unit first before you can control the device. To pair the unit with the remote, you can do the following:

    1. Turn off the Roku player for 30 seconds by unplugging the power cord from the power outlet.
    2. Once you have the bouncing Roku on your TV screen, open the battery compartment of the remote and press the purple button there once.
    3. The Led on the remote should start blinking.
    4. Leave the Led blinking and don't press any button on your Roku remote.
    5. Wait for the Led to stop blinking.
    6. Once the Led stopped blinking, try to test any button and see if it works.

    Mar 25, 2013 | Roku 2 XS Wireless Streaming Media Player

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