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My Schlage Touchscreen deadbolt won't go into pairing mode, after I press the 0 the Red X comes on.

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Posted on Jan 02, 2017

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SOURCE: how to change the battery on my BE365-CAM-716 Schlage Keypad Deadbolt

Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.

Posted on Sep 30, 2008

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SOURCE: .how to reset code push

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

There's a video that shows you how.

Good luck!

Posted on Mar 06, 2011

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SOURCE: I would like to program

How can I program my electronic keypad lock when the instructions with the programming code have been lost?The back plate of the keypad side of the lock on the exterior of the door has a sticker which includes the serial number, six digit programming code and two pre-programmed four digit user codes. The lock must be disassembled to a point the exterior of the lock can be pulled away from the door and the information on the sticker made note of.

This link will give you instructions for various models of Schlage locks:
http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx
There is a video on that page.

Good luck!

Posted on Mar 06, 2011

  • 155 Answers

SOURCE: I have spent over an hour looking for information

First make sure you have a fresh new battery installed
Next if you feel you have fiddled with it so much you can reset the lock to the factory default settings, to do this

1.Disconnect the Battery

2. Press and hold the Schlage Button while reconnecting the battery

However proceed before resulting to a reset and see if you are sucessful.

There are preprogrammed user codes already programmed into the unit
These two USER CODES (UC) are on the Yellow Sticker and on the Installation documents that came with the lock. Also the 6 Digit PROGRAMMING CODE (PC) is listed in the same location.

Assuming the lock was installed correctly and tested for correct operation.. proceed...

First.. I agree with you about the instructions.. many places they use the word "press" when they should have used the word "enter".. or phrase.. "enter the user code by pressing the corrosponding numbers".. however..

With the door open test the lock function
Press the Schlage button.. this should extend the bolt

Next Enter one of the two supplied preprogrammed user code (a) or (b) and rotate the thumbturn away from the door edge (generally to your left or counter clockwise) This should retract the bolt.

To Enter a New USER CODE (UC)

1.Enter the 6 Digit Programming Code (PC) via the key pad

2.The Schlage button will glow Orange

3.Press and release 1 on the keypad

4.Enter your new/desired 4 Digit USER CODE (UC) via the keypad

5.Enter the new/desired 4 Digit USER CODE (UC) via the keypad again (yes a second time)

The Schlage button should flash green.. signalling the program was sucessful

Repeat the lock function test using the new User Code (UC)
Make sure you write the new UC number down.

This lock will store up to 19 UC codes.

Good Luck!

Posted on Mar 11, 2011

  • 963 Answers

SOURCE: Schlage Combination deadbolt purchased at Home

Okay, so what's the problem that you're having with the lock. Please try to furnish the model number/ brand of the lockset.

Posted on May 13, 2011

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1 Answer

My schlage keypad will not do anything anymore i even tried new batteries has happened on all three of my locks


Probably need to be reset to factory default. Since it is all your locks you probably change all the batteries same time.
provided link to Schlage
http://www.schlage.com/en/home/contact-us.html

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How to change baterry o schlage be365


To change the battery on the BE365, you need to remove the inside cover by removing the two screws (one above and one below the deadbolt knob). Be careful to tuck the wires inside the lock so that they will not be crimped when you put the cover back on.

Do you here a beep and see a flashing light? Usually if pressing the Schlage button unlocks the deadbolt, your installation was done improperly. The cam on the base plate must be vertical and the bolt must be correctly installed.

You will always be able to lock and unlock the deadbolt with the inside thumb knob.

I hope this helps.

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Check for clearance between the deadbolt and the striker plate in the jamb

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1 Answer

How to delete add new code


Add User code: Press PC, Press Schlage, Press 1, enter new user code, repeat new user code, Function completed!

Delete user code: Press PC, Press Schlage, Press 2, enter unwanted user code, repeat unwanted user code, Function completed!

PC(programming code)

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i would remove the inside half and take the battery out or reset if there is a reset button

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I'm not sure what the regent deadbolt is, but if you look at the attached Factorylocks.com youtube video it will show you how to resize a Schalge B60 deadbolt.

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1 Answer

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Does my Schlage BE365-CAM BE365CAM505 have a feature that allows it to automatically lock the deadbolt without having to enter code and turn the dial?
Sort of. The lock has what is called the "turnlock" feature. When enabled, you have to only push the Schlage button, then manually turn the dial. When disabled, you have to enter the user code, then turn the dial.

To enable/disable this feature, enter your Programming Code--press the Schlage button--Press 7.

Each time you do this, you toggle between enabled and disabled.

Videos for installing and programming can be found on this page:

http://consumer.schlage.com/Service-Support/Pages/InstructionandManuals.aspx

Scroll down and find them under the heading Electronic Security--Keypad deadbolt 365

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1 Answer

Schlage camelot key pad does not engage exterior locking knob when you press the schlage button. I have tried three different locks.


Here is a link to the installation instructions:

http://consumer.schlage.com/Project%20Documents/P515-858.pdf

It sounds like you may have the Turn Lock Feature disabled. View and scroll down in the instruction sheet to the Troubleshooting portion, where it says " Pressing (the) Schlage (button) does not rotate deadbolt" The solution is to push the PC button, then the Schlage button, then 7 to enable the turn lock feature.

Here is the contact info you need for customer service:

Schlage Lock Company
Customer Service Department
2119 E Kansas City Rd
Olathe, KS 66061
United States Customer Support
Warranty & Technical Information: 1.888.805.9837

http://consumer.schlage.com/Service-Support/Pages/ContactUs.aspx

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You didn't indicate what mode. The little pins you refer to should be little caps snapped into the end of the screws. A very small screwdriver or a pocket knife should be able to remove them. Then you should have a screw head to work with. I can't remember, but it might be a square bit not a phillips head. See web site and look at installation instructions.
http://consumer.schlage.com/products/Productdetail.asp?StyleID=34

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1 Answer

Deadbolt stuck on lock position


hello there:
you will need to dissasemble the deadbolt there is a plastic piece that wears out over time and once this wears out it wont work right probably best just to replace the deadbolt (sorry)

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