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How do I disable the Voice Mail feature on the Samsung ProStar DCS phone system? I am using an online Voice Mail system now.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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  • 108 Answers

SOURCE: Samsung DCS Compact: How to connect MOH

Hi Dave,
Sorry I've been out of town and I'm just catching up. I looked at the info I sent to you and eventhough it is under the heading of Compact I think it is for a Prostar. The info is under the DCS heading and is called " DCS Technical Manual August 1995" Pages 186, 187, 197 and 200. I have not given up and I'm looking through my other reference materials but you are right, there are a lot of user and programming guides but no installation guides. I'll keep trying, so do not give up. "Talk" to you soon ....Mitelmike

Posted on Nov 18, 2008

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SOURCE: How do I change the name on my Samsung Prostar DCS 24B phone?

To Program an extension name:

1 Press the TRSF key and dial 104
2 Enter the name using the dial keypad like you are texting
When the next character you want appears on the same key press the volume UP key to move the cursor on space to the right.
To make any changes press the volume DOWN key to move the cursor to the left .
If you want lower case letters press the A key brfore entering letters.

3 Press the TRSF key to store the name

HTH

Jo

Posted on Dec 18, 2008

ganeshkhatri
  • 173 Answers

SOURCE: How do I change the date & time on our Samsung

Please follow the steps :-
1) Press transfer.
2) Dial 800.
3) Enter passcode = (try 4321 or 1234)
4) Press 1.
5) Press the speaker button.
6) Dial 505.
7) The display will show.
WMMDDYY:00:00
w=day of the week (1=Mon. - 7=Sun.)
mm=2 digit month
dd= 2 digit day
yy=2 digit year
time must be entered in military time when done press Transfer.
I hope I was able to help you.

Posted on Nov 25, 2009

  • 2 Answers

SOURCE: Cannot clear message on handset that says I have a voice message.

I resolved the problem but I'm not 100% sure of how I did it. If it happens again I'll try it again. I left the answering machine OFF so the Voice Mail would take any messages. A friend phoned and left a message in the VOICE MAIL, I knew this because of the broken dial tone when I went to make a call. When I erased his message the 'New Voice Message' displayed on the handset disappeared. I figure a previous caller hung up just after the voice mail picked up. It was not long enough so it did not register in the voice mail but somehow registered on the GE phone. Since there wasn't anything registered in the VOICE MAIL to erase the message was 'stuck' on the handset display. As soon as there was a message registered in the VOICE MAIL that could be erased it also cleared the message on the handset.

As i mentioned, if it happens again I'll try it to see if it works, until then I am not going to tempt fate.

Posted on Jan 10, 2010

chaistars
  • 172 Answers

SOURCE: I need a user's manual

Hi,
Here is the link where you can get the manual, Please make sure you have an adobo acrobat reader installed on your PC.
Here is the link
You can also save it to your computer by pressing the diskette icon.
Hope this help..
Thank you

Posted on Sep 28, 2010

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1 Answer

Lost the manual and need to record a new voice mail message


to leave a voice mail message on the Samsung Prostar;


To enter voice mail, press the Voice Message Key, the pass code will be set in default to 0000. Your mailbox will not function properly until you have put your voice message on. To do this, press option 0, followed by 5 followed by 7. When you have got the message you require press the #. If you regularly change your voice-mail message, you must press 3, delete the original message and reset the message followed by the #.


I have loaded a video explaining VM, at www.abbeytelecom.com there are 64 videos which will help you with any other issues that may arise.

Jan 22, 2011 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

How do I change the greeting for store hours


I am assuming that you are referring to the Voice Mail greeting on the Samsung Prostar, if this is the case then enter the Voice Mail box via the button, enter your password and then listen to the prompts which will usually be set to; press 0 then 5 then 7. remember to delete the original greeting and record the new, other wise they will play together. I have posted a video to help you, Other training videos are on YouTube search abbeytel ot visit www.abbeytelecom.com

Nov 24, 2010 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

Won't record voice mail. Never says recording and then says good bye


Hi this sounds like your mailbox needs re-setting up, so you need to find a Samsung Telecoms Engineer, I've posted a video to see if this helps with the other voice mail users. Visit

http://abbeytelecom.com

Sep 29, 2010 | Samsung Prostar DCS-24B-STD Corded Phone

1 Answer

Need to program voice mailbox


If you already have Voice Mail installed and if you have enough memory you need to assign a button as VMMSG key, I have posted you a video explaining how to program a softkey. On youtube if you search abbeytel there is also a clip explaining how to use Voice Mail. I hope you find this of some help, further information is available a www.abbeytelecom.com.

Aug 20, 2010 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

GOOD DAY HOW CAN I CHANGE THE PASSWORD TO A MAILBOX ON A SAMSUNG DCS (SVMI)


to change your password for your mailbox on your Voice Mail, dial into your Voice Mail, enter your password then press # , this takes you into personal services, the prompts will talk you through changing passwords etc for Voice Mail. I have posted a Video with Voice Mail hints and Tips , there are more like this on Youtube search 'abbeytel' or go to www.abbeytelecom.com. I hope that this helps you.

Mar 30, 2010 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

Our system just keeps ringing and does not go to voice-mail. When we are here to answer, we can transfer to voice-mail and the system works fine.


hi if you press your Voice Mail button on your handset a number will flash on the screen (i.e. 519) this is your VM number, with the handset down dial 602 followed by that VM number. I have posted a video off http://www.abbeytelecom.com which has many others like this relating to the Samsung Prostar system.

Mar 02, 2010 | Samsung Prostar DCS Phone

1 Answer

One of my extension's voicemail won't pick up.


Hi, make sure that the phone is set to go to Voice Mail, 601 *** ( Voice Mail number) forwards all calls, 602***(Voice Mail no.) is to forward callers to Voice Mail when that extension is busy or unanswered. To clear forwarding 600. I have sent you a link to 1 of our videos on YouTube to help, or take a look at www.abbeytelecom.com

Jan 08, 2010 | Samsung Prostar DCS Phone

1 Answer

Can I put an answering machine in the system? that won't effect the performance of the system?


An answering machine can be added if youn have a spare analogue port, You are probably better getting an engineer to install this if you are not sure. Most people move to Voice mail, I've posted a video for you showing Voice Mail from http://abbeytelecom.com

Sep 10, 2009 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

How to change the voice mail message on KP DCS - 24B LCD samsung


I have the manual for the DCS series and there is no help regarding this.
It does say how to turn from auto to manual and make sure that the time is correct.
1. If the manual NIGHT key is pressed BEFORE the system automatically enters night service then the automatic night service timer tables will be overriden until the system is manually restored to day mode.
2. If AFTER the system automatically enters the night service tables and will not be overriden.

Nov 17, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

1 Answer

DCS SAMSUNG


Samsung systems can be programmed using the display phone but some of the newer systems, the Office Server series, are faster with a Lap Top. Which system do you have and do you have a Install/Programming CD ?

Jul 29, 2008 | Samsung Prostar DCS-24B-LCD Corded Phone

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