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TOMTOM START 25 SHUTS DOWN WHEN I TURN OFF ENGINE. THE BATTERY IS OK AND I HAVE CHECKED THE BOX 'DEVICE STAYS ON WHEN EXTERNAL POWER IS LOST'

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6ya6ya
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Posted on Jan 02, 2017

  • 7 Answers

SOURCE: TomTom has difficulties locating satellites.

Download the latest software tomtom home and do a gpsquickfix. THis will solve the problem and tell the unit where the satellites are for the next 7 days. May need to do gpsquickfix often.

Posted on Dec 29, 2007

  • 3 Answers

SOURCE: Battery

need new batteries.

Posted on Oct 21, 2008

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SOURCE: TomTom 910 - when I turn the deice on the logo

Letting the battery run down will not fix it, so recharge it. I suspect your maps have become corrupted or at worst deleted. Reinstall your maps from the CD or by contacting TOMTOM and quoting your licence number for a download.
Leaving GPS in car subject to extreme heat will danage the card and often the maps. Gloveboxes are not exempt either as they often reach over 50C when car is left in the sun. ( assuming it is summer wherever you are)

Please rate my help++++Thanks for using FIXYA

Posted on Nov 24, 2009

  • 22 Answers

SOURCE: tomtom 930 - unit powers on but screen stays

take it back

Posted on Jan 23, 2010

  • 1 Answer

SOURCE: Good morning, I was given

I have exactly same problem with my brand new tomtom 540tm. it is in "sleep mode' but how to wake it up?

Posted on Dec 30, 2010

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Have a tomtom xxl its getting power then goes to the screen this device belongs to me n has a button to press continue but when I press it just stays there and doesn't load into the sat nav menu


Have you tried to "re-boot" your device ? e.g. hold down the ON/OFF button for a (long) while ... until the device shuts down and restarts ... (and see if it goes past that point)
Or have you tried to do a "hard" reboot, by pushing a pin into the RESET hole (at the bottom of the GPS) to shut it down and restart it ?
If both of these doesn't work, it may be a (navigation) software error. In this case, try to restore your navigation software from your (latest computer) back-up ... and see if that solves the problem.
if not, you may have to get TomTom support's help to download a "fresh" version of your navigation software to install on your GPS device, and then try to start it up ...

Jul 16, 2016 | Tomtom XXL GPS

1 Answer

Can I down load from my iPad onto my tomtom


No.
ipad does not have sdcard or micro-SD card slot to transfer to external device.

Verify what type of memory is used on your Tomtom Start 25.
Also verify the max capacity and speed supported.

Prefer a laptop with sdcard carrier with micro-SD to download and transfer file physically or download to pc and transfer via usb cable. See page 95 of the attached manual


http://download.tomtom.com/open/manuals/non-LIVE/refman/TomTom-EU-non-LIVE-RG-en-gb.pdf

Apr 22, 2016 | Tomtom Start 25 Europe Traffic Automobile...

1 Answer

When turning on my tomtom xxl550 screen stays white


It appears that the TomTom device is not starting up.

Have you tried to RESET it ? .... either, hold down the power ON/OFF button for a long while ... (e.g. 30 seconds or more) ... until the device shuts down (turn off) and starts up (then let go of the button)..... or use a pin (paper clip) to push into the RESET hole at the bottom of the device.

If it still doesn't start up, your TomTom software may have been corrupted. You'd want to reinstall it from your back-up, or use the Home software to download and install a current Navigation software for your device (model).

Aug 23, 2015 | Tomtom GPS

1 Answer

Turn device on and all i get is a blue screen


If your GPS battery is fully charged, and the GPS device doesn't go past your blue / start-up screen to get to a driving screen, there's a possibility your navigation software may be corrupted; i.e. it hangs.
I'm assuming it stays there, at the start up screen, for a very long time ...
Have you tried to do a "reboot" ... by holding down the ON/OFF button for a (long) while (until the system shuts down and starts up again) and then let it go ? Or have you tried to do a "hard reboot" by depressing the reset (hole) ?

If the navigation software is corrupted, you can (try to) restore it from your backup or download a copy (using HOME) from TomTom ... or get a good copy (from TomTom, a friend, etc.) to replace the navigation software. If you need further instructions/directions, let me know how I can reach you by email

Sep 18, 2013 | Tomtom One GPS

2 Answers

Hi :My Tomtom does not start from the main push botton. My tomtom kind ONE XL.S


Assuming you have pushed the ON/OFF button, and had no success .... and have also pushed down and held down the ON/OFF button for a few seconds ... up to a minute, and your GPS still does not turn on ... then, you want to make sure the battery is fully charged before you try to start it again.
Note that it may not start while it is plugged in (to a power source) ... because it uses the battery as the primary source of power.

Plug the GPS device into the charger (wall adapter or your USB computer port) ... to charge the battery for a few hours... preferably more, like 24 hours or more. Then try to start the device again.

Feb 10, 2011 | Tomtom GPS

1 Answer

TomTom XL stuck on front screen, how do I reset it


Since you have said that your TomTom is only displaying a flashing cross (or "X"), it is because the TomTom application is not installed or can not be found. This usually happenes when you attempt to update your unit and it is interrupted (i.e., not properly disconnected from the computer, the TomTom was underpowered by using a USB port on your monitor/keyboard, or lost power during the update. In fact, it might just be pissy.)

Down to how to fix it: You essentially just need to reinstall the application.

1. Soft reset (I know you have already done this but am providing a link just in case: http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/popup_adp.php?&p_faqid=6965)

2. Connect you’re GPS unit to your computer

3. Press the power button for about 5 seconds and the TomTom Home will start.

NOTE: It is highly recommended that you use TomTom HOME to make a backup. You can find out how to do this here: http://uk.support.tomtom.com/cgi-bin/tomtom_uk.cfg/php/enduser/std_adp.php?p_faqid=3171&Lid=1

4. Delete application files (so we can do a clean install), to do this:
- in HOME, click "MANAGE MY NAVIGATION DEVICE"
- Select the ITEMS ON DEVICE tab and tick the box by "APPLICATIONS".
- Then click REMOVE ITEMS FROM DEVICE
- A warning will pop-up, click "OK"
- Select the ITEMS ON COMPUTER tab and tick the box by APPLICATIONS
- Then click REMOVE ITEMS FROM COMPUTER
- Another warning will pop-up, click "OK"

5. Reinstall the TomTom Application by clicking UPDATE MY DEVICE
- Then click UPDATE AND INSTALL
- Once done, click DEVICE > DISCONNECT DEVICE

6. Next, we're going to run the TomTom Clear Flash Tool (the downloads include step-by-step directions for clearing the flash)
- for windows: http://www.tomtom.com/updates/clear_flash/clear_flash.exe
- for mac: http://www.tomtom.com/updates/clear_flash/clear_flash.dmg

7. Safely disconnect.
- on windows: click the SAFELY REMOVE HARDWARE ICON (a icon with a green arrow that is hanging out in the system tray and then choose "USB MASS STORAGE DEVICE" from the pop-up
-on a mac: drag the desktop icon of your device to your trash.

8. Your device should start up automatically. If it hasn't within 10-15 seconds, press the on/off button.

You're done!
If by chance this still doesn’t work, you can try formatting the internal memory or memory card of your TomTom. If you need a link or directions, simply send me a message or reply!

Hope this helps!
-TJ

Dec 27, 2009 | Tomtom GPS

1 Answer

Battery will not charge, replaced battery and still will not charge, computer shuts down when ac is unplugged.


ok.. today some store sell a external battery charger. or external power supplie.. You need to check your power settings in control panel.. there are some option to power up the laptop. In ebay you found the external device a tell you in case you can`t fixed

Dec 25, 2009 | Toshiba Satellite A105 Notebook

1 Answer

Tom Tom 130 will not power-up ( no working screen) when power button is activated.


If your device is not starting up properly, follow the steps below:
soft reset:

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

How to soft-reset my navigation device Answer In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.


To reset your TomTom device, do the following:
Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
Reset your device.
Press and hold the On/Off button until your device restarts. This can take more than fifteen seconds.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.
In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. The only information lost on your device is the clock’s time zone setting.

Oct 09, 2009 | Tomtom ONE 130 GPS Receiver

2 Answers

Last week I updated my TomTom One with the latest maps, etc. Since then whenever I use my TomTom it keeps displaying a "Shutting down in 10 seconds" screen, with follow up screens, and then it shuts down....


Make sure you have "never turn off screen" checked, To do this tap "change prferences" tap the forward arrow until you see "battery saving preferences". Tap "battery saving preferences" then tap "never turn screen off". Tap "done" and make sure that "switch off when external power is lost" is not checked. Tap "done". If you do not see this option go back into "change preferences" tap the forward arrow until you see "show menu options" it should read "show fewer munu options"

Sep 26, 2009 | Tomtom One XL GPS Receiver

1 Answer

PC SHUTS DOWN MONITOR AND FAN


Hi Brandy19960,

Thanks for the posting in FIXYA.

Please do the following steps:


Step – 1

Right-click on My Computer, open Properties, click the Advanced tab. Under “Startup & Recovery,” click Settings. Under “System Failure,” Uncheck the box in front of “Automatically restart.”



Step - 2


To change the setting, click Start --> Run--> type GPEDIT.MSC, click OK.

Drill down to Computer Configuration | Windows Settings | Security Settings | Local Policies | Security Options.

In the right pane, find “Shutdown: Clear Virtual Memory Pagefile.”

NOTE: Since someone actually has to have set this policy, the problem will be pretty rare, but is worth mentioning. However, Forum participant “roadrunner” reported that the personal security app Privacy Eraser automatically enables “Clear virtual memory pagefile,” and, therefore, may be the cause of a slow shutdown.



Step - 3

When Windows XP won’t powerdown automatically, the APM/NT Legacy Power Node may not be enabled. To enable this, right-click on the My Computer icon, click Properties | Hardware | Device Manager | View. Check the box labeled “Show Hidden Devices.” If it’s available on your computer, there will be a red X on the APM/NT Legacy Node. Try enabling it and see if this resolves the powerdown problem (Tip from Terri Stratton). Or, to check the other side of the APM/ACPI coin, open the Power Options applet in Control Panel. If there is an APM tab, make sure the “Enable Advanced Power Management Support” box is checked.


Step - 4
----------

Try a Shutdown shortcut -


For a shortcut to RESTART Windows XP:
SHUTDOWN -r -t 01

For a shortcut to SHUT DOWN Windows XP:
SHUTDOWN -s -t 01

Step 5
---------

WORK-AROUND: Disable power management for your USB hub: Open Device Manager (click Start, click Run, type DEVMGMT.MSC, click OK). Double-click to expand Universal Serial Bus Controllers. Double-click USB Root Hub. Click Power Management. Uncheck the box “Allow the computer to turn off this device to save power.” OK your way out

Step – 6
-----------
Click on the Start button.
Select Run from the menu.
In the run dialog box type “msconfig”.
Click OK.

Once in the msconfig utility select the startup tab. In the startup tab you will see several programs listed with a checkbox beside it. If there is a check mark beside the application listed, the application will startup when your computer starts up.

Regards
ELLIN

Sep 13, 2008 | Microsoft Windows XP Home Edition

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