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I just bought a new Philips 5000 Series 55PFL5601 it automatic shuts off i have tryed everything online..should i return the Tv to store?

50in Philips Tv

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Http://www.isearch.philips.com/search/search?q=55PFL5601+&s=support&l=global&h=support&sid=header

Contact support first, also if you return it, you must repack it as it was when you bought it. If you lay it flat the screen may break.

Posted on Dec 16, 2016

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Return it as defective

Posted on Dec 16, 2016

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Problem, please help


The unit should be under warranty. What you're describing is not normal and I would attempt to get a replacement from the place of purchase or take the unit to an authorized repair center. Below is the Philips support page for your unit. You can check warranty status as well as request repair.

Philips 42PFL5332D/37

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