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I need to contact my Virgin mobile customer number

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Fixya is not associated with virgin mobile need to contact them directly for your request

Posted on Dec 16, 2016

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1 Answer

I bought a virgin mobile top up card for $15.00. How do I activate my existing virgin phone?


If you allowed the phone to "expire", then contact customer service and they will reactivate your number and even add in the $15 worth of minutes to your account for you.

Sep 03, 2015 | Cell Phones

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Want to activate virgin phone


YOU CAN CONTACT VIRGIN MOBILE (1-888-322-1122) AND THEY CAN ASSIST YOU WITH THE ACTIVATION. WHEN YOU CALL, HAVE THE PHONE OFF AND REMOVE THE BATTERY, YOU MAY NEED TO READ THE NUMBERS LOCATED UNDER WHERE THE BATTERY SITS.

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How do I my mobile number on my new virgin mobile phone


call virgin mobile customer service and they can help you put the old number on the new phone

Apr 24, 2014 | Cell Phones

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Samsung gte1080i i try and put in my virgin sim and it comes up with network lock please help


Thanks for visiting FixYa!

Virgin Mobile phones contain Propriatory software. This means that Virgin mobile SIM cards will only work in Virgin Mobile phones. If your Samsung GTE 1080i was not sold by Virgin Mobile your Virgin mobile SIM card will not work in it.

If your phone was sold by Virgin Mobile, contact Virgin Mobile (in the USA)
at 1-888-322-1122 and request assistance.

How to reach a live person: Press 0 as soon as you hear "Alex", and keep pressing 0 for each request made for more information.

Here is another number you can also try:

Phone: 877-602-4907
How to reach a live person: Believe it or not, this number rings through to a live customer service rep. It sometimes rings quite a few times, but be patient and someone will pick up.

Jun 27, 2011 | Samsung Cell Phones

1 Answer

Hi' what is carrier and how can i ring them??


hello lilianritchi,
a carrier is your service provider for mobile phones (examples are virgin mobile, at&t, t mobile, verizon, sprint, cricket, etisalat and etc...) if you don't know your provider/carrier, you can find out by looking at the screen of your phone, the name of the provider is either at the center of the screen, at the top left or right near the notifications tool bar, at the bottom (depending on your settings)
once you already know your carrier, here are your options on how to contact them:
1. if you have a sim card, the customer service number of your service provider is usually saved there and you call/dial that number using your handyphone or landline.
2. or here are some customer service numbers for you: at&t: 1-800-331-0500 or 611 from your wireless phone sprint: Call *2 (from your sprint mobile phone) or 888-211-4727 (Sprint phones) or 800-639-6111 (Nextel phones) t-mobile: Get in touch, free of charge: Just dial 611 from your T-Mobile phone or call 1-877-453-1304. Customer Care representatives are available from 3 a.m. to 10p.m. PT, daily. Automated account help is available 24 hours a day, 7 days a week virgin mobile: 1-888-322-1122 or 789 using your virgin wireless phone
if your carrier's number is not indicated on the list i provided above, inform me your carrier and i will look for their customer service number
thank you

May 12, 2011 | Cell Phones

1 Answer

When i insert a virgin sim card in a virgin network phone it does not work!


Thanks for visiting FixYa!

Virgin Mobile uses proprietary software in it's phones. As such, (depending on the phone) a SIM card already activated for one Virgin Mobile phone may not work in another (different) Virgin Mobile phone - even if it is the exact make and model.

You may need to contact Virgin Mobile Customer service to request a new phone added to your account - and they may need to provide you with a new SIM card. They'll be able to let you know what you'll need to do depending on which phone you want to use on your account.

Mar 24, 2011 | Samsung S3650 Corby / S3650 Genio Touch...

1 Answer

Virgin mobile code


HI If you are asking for pin contact your service provider , he will give you a default pin .

If you try pin more than few predefined no of times your phone will ask PUK code which can also be given only by your service provider which is specific for each and every mobile number . Donot try PUK code many times or else your sim will be blocked and you will need a new sim.
Contact your sim customer care department over phone. Its free of cost to get the pin or puk no.

Go to the nearest service outlet of your service provider they can also help you.

There is no other go than the above procedure only your service provider can give it nobody else in this world nor any software.

Dec 14, 2009 | Alcatel Virgin Mobile ?£30 Text Cellular...

1 Answer

Lost my AccountPin (vKey) for my Virgin Mobile can you PLEASE tell how I can find it?


HI If you are asking for pin contact your service provider , he will give you a default pin . If you try pin more than few predefined no of times your phone will ask PUK code which can also be given only by your service provider(virgin ) which is specific for each and every mobile number . Donot try PUK code many times or else your sim will be blocked and you will need a new sim.
Contact your sim customer care(virgin customer care) department over phone. Its free of cost to get the pin or puk no.

Oct 02, 2009 | Alcatel Virgin Mobile ?£30 Text Cellular...

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