Question about Creative Labs Zen Nano Plus MP3 Player

1 Answer

My mp3 won't start.

I got a Zen Nano Plus 512MB and when I press the on button it only gets past the Creative logo and the Zen Nano Plus Logo then there is a pause and finally it shuts down. In addition, my computer won't recognize it. I have technical expirience but not enough to try this on my own so hpefully you could help me out. Thanks. My Zen Nano Plus only turns on to the creative screen and gets stuck there.  And my computer doesn't recongize it.

Posted by on

  • cho2 Dec 15, 2007

    i have the same problem as aforesaid person suffered...

    my zen nano wont move past the zen nano logo and my pc wont recognise it ... please give me your suggested remedy for the same....



1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 5 Answers

You could try reflashing the firmware onto the player. Go to and look for the support section. Search under downloads for firmware for your player and download that. Follow the instructions on the website.

Posted on Nov 26, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Mp3 won't turn on

I do have the same problem. When i turn it on ti would simply turn 'ON' and on the screen it would write CREATIVE, and nothing could be done. no buttons work at all! please help!! 

Jun 03, 2008 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

My ZEN NANO PLUS 512mb dead?

Down load and start firmwere update, when program is looking for the unit, remove battery, press and hold down the on button, attach to computer, it should start from there. It worked for me.

Mar 30, 2008 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Zen v plus

Press and hold the Play button while powering on your player.

When the player displays the Creative logo, release the Play button.
It will display the following options:
Clean Up
Scans the player and removes invalid links from its music library.
Does not affect music files themselves.

Jan 17, 2008 | Creative Labs Zen Micro MP3 Player

7 Answers

Creative Zen Nano Plus FROZEN!!!

here is a fix if your creative zen nano plus just hang on the creative logo when you turn your player on.
download, Creative ZEN Nano Plus firmware.
you can find it at the creative website, download section.
double click the file you just dl'ed, now make sure your
zen nano player is already connected to your pc when you run the file. it may take a bit of time before your pc can detect your zen nano be patient, a window prompt will soon appear asking if you want to update your firmware with the one youve just dl'ed.
now, dont worry if the firmware is the same as the one already
installed in your zen nano, just continue with the update.
you can also check the box in which there is the option of also formatting the drive. ( note: all files in your zen nano will be lost)
after the firmware is flashed you can now play and transfer files to your zen nano plus.

May 01, 2007 | Creative Labs Zen Nano Plus MP3 Player

1 Answer

Creative Zen Nano Plus uncooperative!

Write to Creative's Helpdesk... So did I for the same problem. I'm waiting for their answer.

Mar 08, 2007 | Creative Labs Zen Nano Plus MP3 Player

3 Answers

Frozen on "please wait"

Have you tried re-formatting it yet? Look at your instruction for how to do this.

Jan 23, 2007 | Creative Labs Zen Nano Plus MP3 Player

2 Answers

My creative zen nano plus turns on ok but then switches it self off for no aparent reason

Have you tried re-formatting it yet? Look at your instruction for how to do this.

Dec 31, 2006 | Creative Labs Zen Nano Plus MP3 Player

2 Answers

My mp3 won't start.

Recommend you take a look at this Creative MP3 PLayers FAQ site, it has a lot of info. BTW, I have the Nano (but not Plus) and I think the reset-switch hole they refer to is next to the USB connector on mine.

Aug 23, 2006 | Creative Labs Zen Nano Plus MP3 Player

Not finding what you are looking for?
Creative Labs Zen Nano Plus MP3 Player Logo

Related Topics:

238 people viewed this question

Ask a Question

Usually answered in minutes!

Top Creative Labs Audio Players & Recorders Experts

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

620 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Mohamed Ismail
Mohamed Ismail

Level 3 Expert

462 Answers

Are you a Creative Labs Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides