Question about Cuisinart Coffee Makers & Espresso Machines
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Posted on Jan 02, 2017
SOURCE: Cuisinart DCC 2000C
We have the same intermittent problem with the on/off switch on our DCC 2000C......don't know if the switch is bad (we hear it click when turned on) or if the water pump is intermittent. Either way, the end result is no coffee and concern about a potential fire. Today, after reading a post by a DCC 1200 owner with the identical problem, I called 1-800-726-0190 and spoke with a young man who was most helpful. Although, we cannot locate our proof of purchase, we believe the serial number indicates manufacture within the warranty period. He said we will receive a replacement in 7-10 days and then we must return the malfunctioning unit in the same box along with a $10.00 check. We'll see how it goes and post again if it doesn't happen as I've described.
Posted on Oct 07, 2008
Using the 1-4 cup setting will help, but that model does not have an actual heating element in the plate - definitely not the right model for someone who likes very hot coffee.
Posted on Jan 15, 2009
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