Question about HP DeskJet 952c InkJet Printer

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Ink cartridges will not slide due to leaking ink underthe printer

HP 952c printer is leaking ink and won't print because the cartridges will not slide. I cannot get to the ink well where the cartridges are located because it is stuck to the right of the printer and doesn't move when I open the top. How can I clean up this mess and get my printer to work?

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  • 13 Answers

Sorry to hear about the mess. Let's start with the clean up of the ink. Use a dry cloth or paper towel to wipe up the ink that has spilled out of the cartridge. Wipe gently so you don't do any damage to the internal components of your printer. The ink will likely color the inside of your printer - That's okay. Just make sure you get anything that puddles. It should not look wet.

On to the non-moving cartridge carrier. The standard fix for this is to do a hard reset on the printer. Follow these steps.

1. Unplug the power cord and remove the paper from the paper tray.
2. Move the carriage all the way to the right, close the lid and reconnect the power cord.
3. The printer will make some noise as it starts back up. Wait until it stops making noise.
4. Open the printer lid. The carriage should return to its normal position.
5. Try printing again.

If this does not work, then damage has been done to the internal components. You will need to get the printer serviced by a repair person.




Posted on Jul 24, 2009

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1 Answer

I keep on getting Ink System Failure for HP 309a inkjet printer. I tried to clean the printer head still no lack.


Most likely, it is a print head issue. The print head is what the printer cartridge sit in inside the printer. To fix the problem, please do the following:

1) Open the printer and wait for the carriage to slide over.
2) Remove the ink cartridges from the print head.
3) Use cotton swabs dipped in hot water or a mix of hot water and isopropyl alcohol to clean the printer head and electronic contacts on ink cartridge.
4) Repeat the same procedure until no ink residue coming off on the cotton swab.
5. Once finished, allow to dry and put back the ink cartridges in.
6. Try printing.

If the above troubleshooting won't work then maybe one of the cartridges is defective or both. If none of the cartridges are defective, then you need to replace the print head.

I hope this helps.

carlo

Nov 16, 2012 | Office Equipment & Supplies

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The printer won't print. It says replace the color ink cartridge. All I want to do is print black and white.


You can only use the black ink cartridge without the color ink. But no need to replace them in your printer.
When you print just choose black and white for the printed text must be black not colored. But if you still received such notification...just try to replace the color ink cartridge to continue printing
Note: As per my experience. printer with exclusive black ink alone will damage the printer easily due to unbalance printing of ink

Sep 20, 2011 | HP OfficeJet 6210 All-In-One InkJet...

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Color ink cartridge does not work


Have you tried the steps described on the HP website for what to do if you've got a missing color? Click here to view those instructions.
Give those instructions a try and let me know how it worked?


I am an HP employee. I do not represent HP on this website.

May 26, 2010 | HP DeskJet 952c InkJet Printer

1 Answer

How do i clean my head on my hp deskjet 952c printer?


just full ink cartridge and wipe print head under it, this model not same with other model that the printer head separate with ink cartridge.

Mar 25, 2010 | HP DeskJet 952c InkJet Printer

1 Answer

Printer is stating it is out of ink, but has full cartridges


refill with good and original ink or change the cartridge

Nov 16, 2009 | HP DeskJet 952c InkJet Printer

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Have new ink cartridges, however when I print a test page, nothing but the windows logo prints


You mean, the black color is completely absent from the printed page? Either the black cartridge is faulty and needs to be cleaned, or (less likely) the cartridge carriage is faulty.

Try running the "Printer Head Cleanup" routine from the printer manager maintenance menu.

Aug 28, 2009 | HP DeskJet 952c InkJet Printer

2 Answers

Ink is leaking from bottom of HP 952C printer. Cartridges will not move when top is opened. How do I clean it?


open the system and then slide the cartridges to the side like you are changing them, then clean them out

Jul 20, 2009 | HP DeskJet 952c InkJet Printer

1 Answer

Ink cartridge


This is the HP site for your 952c printer. Has most answers to your problems.


http://h10025.www1.hp.com/ewfrf/wc/product?product=60653&lc=en&cc=us&dlc=en&submit.y=8&submit.x=7&lang=en&cc=us

Dec 29, 2008 | HP DeskJet 952c InkJet Printer

1 Answer

How to remove the top of the 952c to get to the ink reservoir.


HP 952c = Deskjet Printer
Like ALL HP deskjets of this design:
Turn Printer ON (allow for test cycle), then lift top hinged panel.
Print cartridges will be parked in protected area to the right.
When top panel is lifted, they will move out for easy access.
They will NOT move out if printer is OFF.
So Please turn ON as first step.
Best to install new cartridges as opposed to cleaning.
If cleaning, utilize software option for clogged cartridges.
If they are leaking, replace them with new cartridges.
All this is available on HP web site.

Aug 04, 2008 | HP DeskJet 952c InkJet Printer

1 Answer

Print page comes out blank


If the cartridges are old too this may be a problem. When ink gets old it can clog the cartridges. If they are old replace them with new ones. If they are new ones did you peel the protective covering off before you inserted the cartridges? Hopes this helps

Sep 16, 2007 | HP DeskJet 952c InkJet Printer

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