Question about Computers & Internet
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Posted on Jan 02, 2017
i would recommend using a credit card that way it is easier to obtain a refund through your bank than it would be via paypal. Be very careful using paypal i have had them rip my off charging my credit card and i am not even a member!! At least it was very easy to get my money back and my bank suggested i get a direct debit credit card and have a zero balance only putting funds into that card when i want to make a purchase. Desputing funds through the bank is a simple and relatively quick process but paypal a gamble indeed. Hope i helped.
Posted on Nov 11, 2009
Connect the other end of the cable to the POE port on the power inserter.
Plug in the 24Vdc cable and power supply.
Connect another network cable to the LAN side of the power inserter and the LAN port of your computer.
Now we can try to ping the Engenius.(This is a test to see if the computer and the Engenius are able to communicate)
Go to Start on your computer.
In "Search" Type in: cmd
Click on the "cmd.exe" program.
A black box will pop up.
Type in: ping(space)192.168.1.1
You should see: Reply from 192.168.1.1: bytes:32 time:1ms ttl:52
This means you're connected to, and can communicate with the Engenius.
Now open Internet Explorer.
Type in: 192.168.1.1 in the address bar at the top of the screen.(don't worry about HTTP or any of that, it's not needed)
A box will pop up asking for a username and password.
Type in admin for both and hit enter.
make sure, Windows Firewall is disable on your machine....
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Posted on Mar 09, 2011
Testimonial: "Extremely helpfull but bottomline is how can I recover my username and password as everything was done by a tech. Top pionts for techie_san ."
Depends....if you signed up for a service you should have been informed of your right to cancel and how long the contractural agreement was meant to run.usually by law this is a specific period of one year to 18 months..the only time you might get a refund is if you can prove that you were miss sold something or it was not made clear what you were paying for and how long the contract was to run.seems to me they were happy not to inform you of your position once the contract expired ....therefore you should at the very least receive a refund for charges incurred after the contractural period expired.again if you had an initial trial period you should have been informed that payments were being taken at regular intervals which in my mind means they failed to keep you informed of your position.lastly you could argue on the point of usage.they will have a record of you bandwidth usage which will make it quite clear you were paying out for a service which you did not use.if you are in the uk I would write to the CEO of the ISP and state your position and be clear that if no one replies or offers some sort of compensation that the matter will be forwarded on to the financial ombudsman....usually a letter from them is enough to sort thus sort of thing out.google financial ombudsman to get the contact details etc.
Posted on Feb 23, 2015
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