Question about Xerox Office Equipment & Supplies
Hello I have a xerox wc 7435 machine, when i put new drum chips or crums on the drum cartridges the status of the drums in terms of percentages does not to 100% yet the machine says replace drum0%. The drums remain in red indicating replace now. I do not know the problem causing that. I need some help please.
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Posted on Jan 02, 2017
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Re you using genuine HP NEW cartridges? If not, you must make sure that whoever has re manufactured the ones you are using has replaced the chip on the cartridge. This tells the machine how many copies are on the cartridge.
Posted on Nov 15, 2007
The CRUM chip is what tells the copier that the correct toner is installed. It is specific to the toner cartridge. If it is a new cartridge then it should have a new CRUM chip and there should be no problem. If it is a recharge it's possible that the chip was not changed or the wrong one was used.
Posted on Oct 16, 2008
Help me, please . Red status light on. PC recognises printer. Nothing happening. Toner was on for a few weeks. But now new toner cartridge and still solid red light. What is this?
Posted on Apr 29, 2009
Make sure the copy cartridges are fully in place all the way in. Check to be sure you have a "New" cartridge and the plastic cover has been completely removed from the toner hole. Sometimes they break and the toner will not go into the drum, causing problems.
Sometimes the side door is not closed with both hands and causes the spring plugger not to fully go in correctly. The plunger breaks and will not open the cover on the copy cartridge. This causes other mechanical binds you cannot see.
Extra care is needed when closing this side door.
On this machine sometimes you need a Xerox service call to make repairs and replacements of broken parts and to ensure the copy cartridge is functioning well.
It might not be related to the toner sensor but due to updates the machine software can be made to make changes in the way the machine operates.
This can only be done with a Xerox laptop computer by the Xerox service representative.
This will fix scanner timing problems at startup due to software update changes.
I don't mean to give you another information, but will help you decide if you need to make other decisions in the future.
Posted on Oct 17, 2009
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