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I can't buy a new kindle book. When I try I just get that little circle going round. I can buy books on Amazon so my credit card is OK. Can you help please?
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THE BEST WAY TO ADD A CREDIT CARD TO YOUR AMAZON ACCOUNT TO USE WITH YOUR KINDLE IS TO GO TO THE MAIN AMAZON.COM WEBSITE LOG IN AND GO TO MY ACCOUNT YOU WILL NEED TO FIND ADD A CREDIT CARD ...YOU CAN THEN ADD THE CREDIT CARD AND ALSO SET IT UP FOR ONE CLICK PURCHASES FOR YOUR BOOKS. MAKE SURE THAT YOUR KINDLE IS REGISTERED WITH AMAZON.COM THIS YOU SHOULD DO FIRST BEFORE ADDING YOUR CREDIT CARD. Amazon com Credit Cards Credit Payment Cards
Log on and look for a circled text " My Paypal". Click this and you go to your account and can find a little "gear" on top of page. Click this and you can change payment info.
if you have an account with kindle where you can edit the details , go there and edit the credit card details
it is probably in the same area where you can edit your delivery details , pass word , phone number etc
I suggest you put your complaint in writing and send it through the old-fashioned post by recorded delivery addressed in very large letters "COMPLAINTS DEPARTMENT". Give as much detail as you can naming those you have already corresponded with along with the dates and times.
Tell them you want the glitch in your account sorted and either the books you have paid for or a full refund plus a little for your expenses. Give them 14 days to reply or you will take legal advice.
From Settings, select Edit Payment Method below Kindle Payment Settings.
Select the desired credit card information, or add a new card, and then click Continue.
Enter the desired billing address, and then click Continue. You will be taken back to the Kindle Payment Settings page where you can view your edited 1-Click payment method.
You need to change the number on the Amazon site. Go to Amazon, your account, Manage payment options, will probably ask you to verify log in info, Click on Add payment method, You MUST set new card as default. That may be what you missed. I did it the last time I changed mine. There should be an option to delete old numbers.
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