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We have a cross cut shredder MOPD29CC which has the overload warning light on and a very obvious burning smell. What is the problem?

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The problem from the smell and light is that the motor is burning out
take it in for a service repair before it gets so bad that a spark sets fire to the shredded paper

Posted on Dec 14, 2016


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1 Answer

It goes to overload very quickly, sometimes on the first try. What can be done to correct this?

Suggest pull plug. Remove and turn over unit. Clear out any remaining cuttings cleaning out any remnants such as credit cards and other plastic. Careful the blades are sharp

Purchase pre-oiled sheets of shredder paper or shredder oil from an office supply. Apply oil across mouth of shredder and cycle in reverse. Operate as normally after adding oil.

Try not to over load and add shredder oil as the unit starts to bog down in the future.

Aug 29, 2014 | Royal 150MX Cross-Cut Shredder

1 Answer

How do you remove the top to see the gears in a Royal 16CDX cross cut paper shredder. The overload message is displayed, and I don't know how to get it unjammed.

a possible solution is to UNPLUG the unit, reach in from underneath and start pulling stuck paper out. On mine (different model) I can remover the paper receptacle bin and reach up to remove stuck paper. this usually is caused by overloaded bin pushing shredded paper back up to cutters because it is overfull......BE SURE TO UNPLUG FIRST !!!!!

Nov 17, 2012 | Royal 160MX Also called 16CDX Cross-Cut...

1 Answer

Every time we insert paper, even one sheet, it goes to overload. We cleaned out all paper from inside and its still doing it.

Have you ever oiled the cutting shafts....all cross-cut shredders require some amount of lubrication....the more you use it the more it should be lubricated. You can get a bottle of lightweight shredder oil from the same place you got the machine.

Feb 13, 2011 | Royal VF1012mx Shredder

1 Answer

Every time we insert paper, even one sheet, it goes to overload. We cleaned out all paper from inside and its still doing it.

Have you ever oiled the machine...its a cross cut shredder and you are supposed to regularly lubricate the cuttting shafts with shredder oil.

Feb 08, 2011 | Royal VF1012mx Shredder

1 Answer

My 150 MAX menu says it is overloaded but there is no paper or other objects in the shredder.

After an overload condition you are required to wait approx 20 ~25 mins for the motor to cool down. If after this time you have tried all the usual, unplug, plug back in, switch off/on again and it still indicates overload then you have lost either the pcb inside or the motor itself. Motors can be checked with a multimeter to see if there is either an open or shorted coil... the pcb is harder to fault find with a meter...would suggest you contact Royal parts..they are very helpful..1-800-524-0799.

Feb 01, 2011 | Royal 150MX Cross-Cut Shredder

1 Answer

Overload error message?

1. make sure your waste bin is regularly emptied.
2. This is a cross-cut shredder...make sure you regularly "oil" the unit with shredder oil.
3. If the overload light will not go off at all,... then you have either a PCB or Motor problem...would suggest you contact Royal at 1-800-524-0799 for parts assistance.

Feb 01, 2011 | Royal VF1700MX Shredder

1 Answer

Royal VF700 won't barely shred one sheet of paper. It givexs the overload red light when 1 sheet of paper has just barely started to be shredded.

Royal. Haven't heard of that brand. Could get in contact with tech service, but it's probably easier to grab a new paper shredder.
Paper shredders can be pretty cheap though, great guide to cheap paper shredders here:

May 24, 2010 | Royal VF700 Cross-Cut Shredder

1 Answer

Aurora AS1512X Cross Cut Shredder

Sounds like the cutter is jammed. Do you ever feed staples or clips in it? Will it reverse? If not, the power borad is burned out.

Jul 24, 2007 | Cross Aurora 15 Sheet Cut Shredder -...

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